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Case Manager/Health Educator

Tri-County Human Services
Lakeland, FL Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/5/2025

Position Description

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

Position Expectation

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities

  1. Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
  2. Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
  3. Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
  4. Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).
  5. Provides specific community liaison services as assigned by supervisor.
  6. Provides clients with Orientation to the agency.
  7. Prepares and distributes educational and informational materials on public health issues such as smoking, immunizations, AIDS, and health dangers of using alcohol/drugs.
  8. Serves as a health “mentor” to women, providing formal/informal counseling as indicated, and providing health care referrals as necessary.
  9. Performs other reasonable and related duties as assigned.

Minimum Training and Experience

  • Requires a high school diploma or G.E.D. and, preferably, one year of experience in a mental health or addictions treatment setting. Graduation from an accredited CNA, LPN, RN, or health education program is preferred.
  • Requires knowledge of addictions treatment and/or mental health treatment program and supportive services.
  • Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.

Tri-County Human Services, Inc. is an equal opportunity employer. M/F

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