What are the responsibilities and job description for the Processor/Data Entry - Second Shift position at Triad Financial Services, Inc.?
Due to growth, Triad Financial Services has is adding another Processing Associate to our Underwriting team in Jacksonville, FL. If you have experience providing extraordinary service and want to be part of the team that helps people reach their dream of home ownership, we'd like to talk with you!
This is a full time position for our second shift processors (11a-8pm or 12pm-9pm) with an hourly base rate of $15-$16.50, and on top of the base, includes monthly $$ incentives based on volume of loans processed. We have a strong benefits program that includes med/dent/vision insurance, a 401k with corporate matching plan, long-short term disability programs, Paid Time Off 7 paid holidays.
Entry-level, No prior mortgage experience required.
Essential Duties and Responsibilities:
Responsible for the processing of incoming applications.
- The accurate and timely encoding of information from applications into the database.
- Contact the customer for any missing information needed to input the application in a timely manner
- Pulling and reviewing credit for each applicant.
- Basic knowledge of each department and providing telephone support to the client base in order to accurately address any and all queries they may have prior to the submission of a loan application.
- Promptly provide adequate status updates.
- The resolution of issues raised by the client.
- Responsible for the timely distribution of pertinent physical documents.
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills. We communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- High school diploma or GED required
Triad seeks to not only provide exceptional customer service, but to be a leader in successful employee and company culture, providing our employees with an experience invested in them and dedicated to their professional growth and development.
Recently ranked #8 Best Place to Work in Jacksonville in 2021 by the Jacksonville Business Journal, Triad looks to continue to ensure that both customers and employees alike achieve their personal version of success.
Salary : $15 - $17
