What are the responsibilities and job description for the Branch Specialist/FT/Merrimack position at Triangle Credit Union?
The essential requirements for this position include: | |||||||||||
· Providing friendly and professional service to both internal and external members utilizing Service Strategy standards. | |||||||||||
· Using knowledge of Triangle’s products, services, and knowledge of operations to maintain and grow the membership by applying sales strategies and lead to increased member loyalty using both service and sales strategies. | |||||||||||
· Interviewing applicants to secure data for completing a loan application and work toward approving loans within specific guidelines. | |||||||||||
· Working accurately and efficiently with strong written and verbal skills to complete transactions within a reasonable period. | |||||||||||
· Contributing to the achievement of goals through individual and group efforts and by offering ideas for improving processes and exceeding member expectations | |||||||||||
· Opening accounts for new members and working to identify their perceived and unperceived needs. | |||||||||||
· Successfully completing IRA and CD transactions; handling “teller transactions” as part of working with the members to satisfy their needs. | |||||||||||
Experience criteria: | |||||||||||
· Previous Member/Customer Service & Financial Service experience required. | |||||||||||
· Cash handling experience required. | |||||||||||
· Previous Lending experience desired. | |||||||||||
Education criteria: | |||||||||||
· HS Diploma or GED a requirement; post -secondary education desired. | |||||||||||
Skills: | |||||||||||
· Good communication skills | |||||||||||
· Strong computer skills | |||||||||||
· Strong Cross-Selling skills | |||||||||||
· Detailed Orientated | |||||||||||
· Problem-Solving skills essential | |||||||||||
· Strong PC & Data Entry skills | |||||||||||
Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities | |||||||||||