What are the responsibilities and job description for the Courier position at TridentCare?
- Must keep a courteous flow of communication with phlebotomist/nurses/customers. .
- Must multi task to include additional duties such as scanning, centrifuging, data entry.
- Makes deliveries to specific departments, facilities, drop-sites, offices, or persons.
- Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery.
- Refrain from any discussion of patient information outside the Laboratory.
- Knowledge of required specimen preservation and handling including picking up of none blood specimens.
- Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.
- Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well.
- Respond to requests for information, care or service in a timely and polite manner.
- Work with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism.
- Represent TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory.
- Adhere to dress code and wear proper identification badge at all times.
- Inform immediate supervisor of request that cannot be handled in a timely manner.
- Inform appropriate staff of any accidents and/or injuries immediately in written form. Cooperate with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies.
- Maintain personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts.
- Follow work attendance policies; maintains consistent attendance and punctuality
- Performs other duties as assigned by the supervisor.
- Follows established phlebotomy procedures for obtaining blood samples from patients.
- Properly and accurately identify patients according to TridentCare phlebotomy patient identification policy prior to drawing.
- Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport.
- Follows TridentCare phlebotomy policy on transporting PHI.
- Plans, organizes draw schedule with attention to priority of patients.
- Completes written logs, time sheets and other required records in a neat and accurate manner.
- Works cooperatively with dispatch, payroll, laboratory and courier departments.
- Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor.
- When on-duty, answers company issued mobile device promptly and is ready and available to work.
- Notifies dispatch of availability for future assignment.
- High school diploma or equivalent.
- Valid driver’s license with a good driving record and ability to drive safely.
- Excellent interpersonal skills for communication with medical and laboratory personnel.
- Previous courier or driving experience.
- Principles and practices of safe motor vehicle operation and maintenance.
- Traffic laws, ordinances, and rules involved in motor vehicle operation.
Final Mile Delivery & Assembly Independent Contractor
American Direct Courier LLC -
San Francisco, CA
