Operations Manager

Overview

At Triple-S Steel we live and work by our core values.  Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success: 

Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year . We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

The Operations Manager oversees the safe receipt, storage, retrieval and timely delivery of materials, product and services to the Triple-S Steel customers. He/she ensures Workplace Health and Safety requirements are met and maintained according to Federal, State and Local laws, along with all company issued training.  The Operations Manager is accountable and responsible for the security of the assets in the office and warehouse, and is responsible for the regular audit and inventory of materials. He/she is also responsible for the repair, maintenance and upkeep of the Physical Building and Grounds, and utilizing the Vendors approved by the company. The Operations Manager is responsible for local Quality Assurance activities, logistics, procurement of Operating Supplies, and training of employees. 

Responsibilities

• Manages all plant distribution efforts to ensure that product is delivered in a timely and cost effective manner.
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize capabilities. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to plant property.
• Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same.
• Ensures orders are fulfilled according to specifications and quality standards are met. Develops and ensures compliance with Quality processes that will meet or exceed customer standards.
• Advises supervisors on labor issues including safety, security, employee relations, scheduling, training, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner.
• Manages budget and controls expenses effectively.
• Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
• Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.
• Key member of the site leadership team. Provides consistent site leadership for Bridgeport, Connecticut operations.
• Develops department goals and leads continuous improvement initiatives.
• Act as a change agent in building efficiency into operations processes that will drive yearly productivity improvements.
• Determines cadence and operating rhythm for quarterly site operations reviews.
• Revises objectives and plans in accordance with current business conditions.
• Provides direction to the Operations Team to include setting and monitoring targets.
• Plans and manages the expense and capital budgets within the Operations function.
• Effectively communicate with sales and other departments within the branch to ensure proper customer satisfaction is met.

Supervisory Responsibilities:

• This position is directly responsible for leading all operations leadership of the division.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws to include OSHA, DOT, and other corporate safety programs.
• Responsibilities at Intsel Steel East include site leadership, interviewing, hiring and training employees; employee development; planning, assigning and directing work, appraising performance; rewarding and correcting employees; addressing complaints and resolving problems.

Qualifications

Education and Experience:• Minimum, BS or BA degree in business, industrial engineering, distribution or related field• Minimum ten (10) years of experience in distribution/production• Minimum five (5) years of experience in management/supervisory position• Knowledge of industrial engineering, human resources laws and regulations, and employee relations skills.• Experience managing other managers

Knowledge/Skills/Competencies:• Problem solving.• Business Acumen.• Change Agent.• Collaboration Skills.• Communication Proficiency.• Decision Making.• Initiative.• Leadership.• Problem Solving/Analysis.• Results Driven.• IT literate, Microsoft, Excel, PowerPoint, ERP system• Excellent verbal and written communication skills• Organizational skills, able to handle multiple priorities and results orientated• Knowledge of commercial and employment law applicable to position

Physical Requirements: 

• Use hands/fingers to handle, or feel and talk or hear
• Employee is occasionally required to stand; walk and reach with hands and arms.
• Lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.