What are the responsibilities and job description for the Client Service Associate position at Triplett Services LLC?
Triplett Services is seeking a highly motivated and personable Client Service Associate to join our team. In this Client Service Associate role, you will represent Verizon during direct interactions, guiding potential customers through enrollment in wireless products and services while delivering a superior client experience.
As a Client Service Associate, you’ll serve as the face of both Triplett Services and Verizon, building trust through expert product knowledge, outstanding customer service, and consultative sales practices.
Client Service Associate Responsibilities:
- Initiate in-person conversations with prospective customers to understand their needs and recommend suitable Verizon wireless products and services.
- Deliver tailored product presentations that highlight features, value, and benefits while addressing customer questions or concerns with confidence and accuracy.
- Maintain up-to-date knowledge of Verizon’s offerings, promotions, and competitive advantages to provide clear and compelling guidance during the sales process.
- Accurately complete and process all necessary sales enrollment documentation while ensuring compliance with Verizon and company standards.
- Achieve and exceed personal and Client Service Associate team-based sales goals through effective communication, time management, and strategic follow-ups.
- Maintain accurate records of interactions and sales activity using internal tracking systems and reporting tools.
What We Look for in a Client Service Associate:
- High School Diploma or GED
- Previous experience in sales, retail, or customer service is preferred but not required
- Excellent verbal communication and interpersonal skills
- A proactive, self-motivated approach with a strong drive to meet and exceed sales goals
- Ability to quickly learn and retain complex product information
- Professional appearance and conduct, with a strong sense of accountability and integrity
- Must be comfortable working independently and in team settings
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Work Location: In person
Salary : $800 - $1,300