What are the responsibilities and job description for the Dental Front Office Manager position at Triton Medical Solutions?
Benefits:
We are excited to offer a fantastic opportunity for a Dental Front Office Manager at our friendly and professional dental practice located in Surprise, AZ. The position requires approximately 32 hours of your expertise weekly. If you are a dynamic, detail-oriented individual with a passion for excellence in dental healthcare administration, we want you to join our team!
Key Responsibilities:
- Dental insurance
- Health insurance
- Paid time off
We are excited to offer a fantastic opportunity for a Dental Front Office Manager at our friendly and professional dental practice located in Surprise, AZ. The position requires approximately 32 hours of your expertise weekly. If you are a dynamic, detail-oriented individual with a passion for excellence in dental healthcare administration, we want you to join our team!
Key Responsibilities:
- Efficiently manage patient interactions, including discussing financial obligations and processing payments.
- Thoroughly handle insurance verifications for both new and existing patients, including coverage breakdowns and eligibility checks.
- Proactively manage dental treatment and anesthesia authorizations.
- Oversee the posting of payments and ensure accurate transaction processing.
- Maintain meticulous records, including Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA), ensuring accurate payment postings and account resolutions.
- Collaborate with patients to explain treatment plans, detailing both insurance coverage and out-of-pocket responsibilities.
- Ensure stringent data security and the confidentiality of office technology and patient information.
- Supervise front desk staff, enhancing productivity and ensuring top-notch customer service.
- Manage end-of-day procedures and maintain practice dashboards that track various financial and operational metrics.
- Proven experience in dental office management, particularly with front office duties.
- Familiarity with Arizona Dental Plans and relevant insurance processes.
- Strong proficiency in dental software applications.
- Exceptional interpersonal and organizational skills, with an emphasis on multitasking and prioritizing in a fast-paced environment.
- Ability to take initiative and work independently, ensuring detailed and accurate completion of tasks.
- Experience in managing and implementing organizational protocols.
- Strong research skills and proficiency in using internet resources.
- Bilingual skills are an asset.
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