Aquatics Manager

Westchester Hills Golf Club is excited to announce the exceptional career opportunity of Aquatics Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our members and guests.

General Purpose:
Directs the overall performance of the entire pool operation, including the safe and effective use of chemicals, swimming instruction, the club’s swim team. Supervise safe, clean, well-maintained and appealing club swimming facility.

Essential Duties:

• Hires, trains, supervises and evaluates staff.
• Provides necessary orientation and training for pool staff.
• Formulates weekly work schedules and rotation schedules for all pool employees.
• Maintains proper chemical balance in pools and maintains mechanical equipment in coordination with the club’s maintenance department.
• Registers members at pool and charges for all guests, lessons, etc.
• Resolves customers service items in a timely and effective manner.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Thoroughly understands specific state and local laws and statutes regarding pool safety and inspections.
• Enforces club rules of safety and conduct.
• Monitors and coordinates pool safety programs and risk management.
• Assists in rendering First Aid according to the standards established by the American Red Cross and American Heart Association.
• Plans and directs special events, camps, programs and helps when necessary
•  Writes correspondence to club members about swim lesson dates, class times and general information.
• Arranges a program of and schedule for private and group swim lessons.
• Represents the club in activities as required.
• Develops an annual operating and staffing budget; takes corrective actions as necessary to assure that budget goals are attained.
• Maintains and keeps all necessary records concerning pool.
• Develops and implements pool safety program and schedules staff to provide adequate protection for members and their guests.
• Interacts with outside contractors to maintain and upgrade pool areas.
• Provides aquatics-related information for club newsletter.
• Manages pool area, including changing rooms & restrooms for cleanliness.
• Assist with pool snack bar.
• Maintains presence at pool events.
• Regular and reliable attendance.
   

Education/Experience:

• Bachelor’s degree in Education, Physical Education, Recreation Management or Health Sciences.
• Maintains all proper certifications and training for self and pool staff.
• Three years of experience as an Assistant Pool Manager at a club of comparable size and stature or equivalent combination of education and experience.
• Competitive swimming experience as either a coach or athlete preferred but not essential.
• Lifeguard training and experience teaching swim lesson required.
• Private club experience preferred.

Certificates/Licenses:

• Must have current Red Cross Lifeguard Certificate.
• Red Cross progressive Swimming Instructor Certificate Desirable.
• American Red Cross Basic First Aid.
• Certified Pool/Spa Operator (CPO) or w/i 90 days of start date.
   

Physical Demands and Work Environment

• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.
• Working conditions are often, hot, humid, slippery and wet
• Able to tolerate the smell of chlorine and frequent exposure to cleaning agents.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.