What are the responsibilities and job description for the Expeditor position at Troy Country Club?
Related Title: Expediter
Reports to: Chef, GM, Food & Beverage Manager, Assistant Manager
Supervises: No supervisory duties are included in this position.
Education and/or Experience
- One-month related experience or training.
Job Knowledge, Core Competencies and Expectations
- Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
- Knowledge of and ability to perform required role during emergency situations.
Job Summary (Essential Functions)
Ensures prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing plates, removing all trays from the dining/banquet rooms and cleaning and closing service stations.
Job Tasks/Duties
- Assists servers.
- Ensures all service stations in the kitchen are stocked and ready for service.
- Ensures plated hot food leaves the kitchen quickly.
- Carefully matches all food items to correct orders.
- Knows and asks the correct questions about daily specials/ sauces and dishes
- Refills, cleans and dates all sauces in condiment station
- Sweeps and Mops area at the end of the night
- Cleans all trays out in sink area every night
- Wipes down all tables in kitchen area
- Carries food trays to tables using the correct seat positions on the ticket
- Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.
- Ensures that bread, soup and other food products are available.
- Ensures that all items in “to go” orders are correctly assembled and labels them by putting the ticket in each bag.
- Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
- Assists servers in the dining room with clearing soiled dishes, filling waters if needed
- Breaks down and cleans service stations in the kitchen at the end of the shift.
- Reports complaints to manager on duty when received.
- Empties trash from kitchen areas.
- Verifies that all scheduled functions are set according to Banquet Event Order specifications.
- Responsible for the cleanliness and order of all public areas adjacent to banquet functions.
- Responsible for storing equipment and materials properly and in the correct areas.
- Ensures that all storerooms and equipment storage areas are orderly and clean.
- Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reported to supervisor.
- Retrieves and returns function linens to proper locations.
- Performs other duties as assigned.
Physical Demands and Work Environment
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch,
and twist or reach. - Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid and noisy environment.