What are the responsibilities and job description for the Call Center Receptionist position at Troy Gastroenterology P.C?
At Pinnacle GI Partners, we understand that our success is rooted in our employees' satisfaction. Whether you're seeking a change from your current career path or just looking to embark on a new professional journey, Pinnacle GI Partners could be your next destination. We're currently looking for Call Center Receptionists for our office in East Lansing, MI. We offer full-time employment statuses for this role. Don't have receptionist experience? That's not an issue! We're interested in individuals with outstanding customer service skills or relevant experience in a medical office setting. We're committed to training the right candidates who are eager to start a new career. Apply now and join us in achieving success together!
Primary duties and responsibilities
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
- Coordinates referral for patients through insurance and other physician offices
- Coordinates in office radiology orders and various GI testing
- Shares appointment scheduling duties with the Medical Receptionist team
Qualifications
- Completion of High School or a GED program
- Obtain a minimum of 1-3 years customer service experience
- Medical office and or appointment scheduling experience, preferred
- Must demonstrate a high competency level with general computer applications and phone etiquette
- Must successfully pass a background check and a drug screening
What we offer:
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Competitive compensation package with excellent benefits that start the 1st of the month after your start with us
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A generous yearly PTO allowance
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401K with a company match (90-day waiting period applies)
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Monday-Friday schedules, no weekends and paid holidays
We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com
About Us
Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.