Equipment Rental and Retail Associate

As an Equipment Rental and Retail Associate at Truckee Rents, you'll help local homeowners and contractors with equipment rentals, sales, and service. In this role, you'll ensure rental equipment is prepped for pickup, checked in upon return, and ensure that customers are provided with clear instructions for safe equipment operation. You'll handle basic equipment maintenance like refueling, cleaning, and testing, as well as assemble new equipment for customer pickup or delivery. In your role, you'll also assist with front desk duties such as answering phones, submitting claims, and managing the cash register. In the winter, you’ll play a key role in receiving, assembling, and preparing snowblowers for our customers. If you love working with customers and want to be hands on with equipment, this position could be a great fit.

As a 100% employee-owned company, Truckee Rents proudly offers stability, growth and a career path with generous industry-leading benefits.

Work location: on-site

Schedule: 8AM - 5PM Tuesday - Saturday

Duties and Responsibilities

• Greet customers, assist with finding products/services, and provide rental instructions
• Operate point-of-sale system to handle transactions, refunds, and customer inquiries via in-person and phone
• Manage reservations and submit warranty claims
• Prep rental equipment for pickup, inspect and service returned equipment, and assemble new equipment for customers
• Maintain store cleanliness, organize stock, and ensure clear walkways
• Lift and carry heavy items (56 lbs), climb ladders, and perform tasks in all weather conditions
• Collaborate with the team and follow company procedures, including safety protocols

Skills and Qualifications

• Must be able to work in the United States
• Must be at least 18 years old
• Must be able to communicate effectively in English
• Ability to use a ladder
• Ability to lift 56 lbs.

Benefits

• Paid Time Off (Vacation Pay)
• Paid Sick Leave (Sick Pay)
• Medical, Dental, and Vision Health Insurance
• Employee Assistance Programs (EAP)
• ESOP - Employee Stock Ownership Plan
• 401k with Employer Match
• Employee Store Discount (20% off available at Mountain Hardware and Sports)
• Employee Referral Program
• Fitness Reimbursements
• Access to Ski California Gold Ski Pass Access (transferrable ski pass to be used at any California ski resort)
• Annual Reviews and Increases
• Christmas Bonus

Experience

• Customer service: 1 year (preferred)
• Equipment rental knowledge: 1 year (preferred)

Truckee Rents is a 100% employee owned equipment rental, sales and service business that began in Truckee in 1967 - originally as a medical equipment rental business. To meet our customers’ needs over the years, the business evolved into a construction equipment rental provider and retail servicer of lawn and garden products. We have always been a locally owned business, but since 2015, have been owned by Mountain Hardware & Sports.
Exceeding our customers’ expectations remains our highest priority.

Pay: $17.50 - $20 / hour

Pay:

• Bonus pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discount
• Other

Job Type: fulltime

Education: No education required

Work location: On-site