Campaign Operations Specialist

Description

Open position in all True Media office locations including Kansas City, MO, Columbia, MO, St. Louis MO, and Minneapolis, MN; Hybrid work schedule: in office/remote.

A Campaign Operations Specialist works on a portfolio of clients to build and manage client campaigns and website tagging. The Campaign Operations Specialist is proactive, strategic, organized, and exhibits exceptional communication and interpersonal skills.

Essential Duties and Responsibilities (Other duties may be assigned)

• Campaign Planning and Management - Develop and manage campaigns and implement tracking that aligns with client goals. Monitor campaign pacing and alert relevant client teams of any issues that arise. Work with vendors to ensure expected and contracted campaign delivery.
• Software, Systems and Processes - Understand client needs to implement effective campaign setup and tracking. Able to work in Google Campaign Manager, Google Tag Manager and Google Analytics. Responsible for campaign setup and maintenance, tracking and reporting as needed.
• Channel Optimization & Reporting - Monitor campaign delivery and media delivery reporting as needed.
• Elevate complex reporting requirements to Lead, Campaign Operations Strategy for guidance and mentorship.
• Vendor Relationships - Traffic creative to meet vendor specifications and communicate effectively in relevant channels at each step.
• Maintain current and accurate time records related to all functions of agency, client and team work assignments in Advantage software system.
• Attend internal training, online conferences, seminars, and travel to client locations.

Qualifications

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One - two years of related professional work experience in managing digital media campaigns preferred; or equivalent combination of education and experience.
• Proven ability to think strategically, use critical thinking, and demonstrate excellent problem solving skills.

Education

• Bachelor's degree from four-year college or university, degree or concentration in advertising, marketing or communications preferred

Total Perks Package 

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work options; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Philanthropy: True Media Giving (Includes volunteer time and 100% company match for employee donations to agency charity)
• Insurance Coverage (medical, dental, vision. life, and disability)
• 401(k) retirement plan, with employer 3% match
• Work/life benefits, including mental health and wellbeing support
• Robust Paid Time Off program, increasing with years of employment
• Paid holidays, including agency closing Christmas Eve-New Years Day
• Maternity, Paternity and Adoption Paid Time Off , plus Voluntary Paid Leave Bank