Maintenance Manager

True North Hotel Group, an award-winning management and development company, is seeking a Maintenance Manager to join our team at our Hampton Inn & Suites in Rochester, NY. This family-owned organization has a uniquely remarkable culture. 

What do we have to offer? Excellent healthcare benefits, work-life balance (paid time off, flexibility, family atmosphere), 401k with matching, great team members and more! 

So, what is the role and requirements? Looking for an individual who has high interest in hospitality and guest satisfaction. 

JOB SUMMARY:

Responsible for supporting regional standards and overseeing day-to-day property responsibilities. 

MAJOR/KEY JOB FUNCTIONS (includes but is not limited to):

• Manage day to day activities and workload of the maintenance team including PM’s meter reports and daily productivity.
• Manage all preventative maintenance, building and special projects.
• Maintain organized daily procedures and recording processes
• Assign, verify and participate in the completion of all routine maintenance and repairs
• Responsible for monitoring utility, vendors, equipment, technology, and property productivity and large contract projects.
• Qualify/ manage/ oversee relationships for regional subcontractors (electrical, mechanical, plumbing)
• Communicate effectively with management, staff and guests to ensure the highest quality of service.

Maintain appropriate level of supplies and equipment 

• Maintain building equipment and system (HVAC, Plumbing systems, lighting and Electrical infrastructure)
• Manage specialized maintenance work (upkeep of elevator, refrigeration units, etc.)                                                                                                                                                                                                                                                                                                                                                     
• Troubleshoot technology, wireless networks, phones and cables.
• Oversee and manage the integrity of all door locks and key controls. 
• Maintain replacement stock and ordering supplies.                                                      
• Manage Building Exterior and grounds (Landscaping).                                                                                               
• Work cohesively with Housekeeping department on deep cleaning and furniture upkeep.   
• Train and Supervise maintenance staff and all independent contractors. Conduct training for other departments on the life safe and emergency procedures of the hotel.
• Maintain adequate staffing and schedules for hotel maintenance and upkeep                                                                                                                                        

QUALIFICATIONS: 

• OSHA Training and Compliance 
• Understanding of OSHA and compliance standard’s
• High School GED or Equivalent
• 2-3 years of maintenance experience
• EAP certification preferred
• Basic understanding of electrical, plumbing, and mechanical systems
• Active drivers license 
• Knowledge of standard construction procedures and building codes; related permits, licenses and existing codes pertaining to public building and fire safety

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

• Must be able to lift, push, pull, carry, and place objects weighing less than or equal to 50 pounds without assistance. 
• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stopping as well as stand, sit and/or walk for any extended period. 
• The hotel operates 24 hours a day, 7 days per week. Maintenance coverage of property must meet business operations.

We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.