What are the responsibilities and job description for the Manager - Employee Relations position at Trustmark Bank?
Overview:
Main responsibility of this position is to manage a proactive associate relations function consistent with our vision and values and in alignment with our culture and associate management strategy.
Responsibilities:
- Cross-train, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals
- Establish relationships with all associates and managers in order to cultivate an open, communicative environment and provide support to all associates in relation to understanding Company policies
- Apply data trends to recommend, develop and deliver training to managers and associates on employment law, workplace trends and other related topics
- Investigate complaints and internal claims, manages communicate and provide advice and counsel to business leaders.
- Provides coaching and guidance to management through the lifecycle of the associate including performance management and the termination process
- Manages associate relations process to ensure a proactive, fair, and consistent approach
- Revise policies and practices to align with best practices and maintain compliance with all federal, state, and local employment laws
- Perform additional duties as assigned
- Bachelor’s Degree in HR, Business in related field or relevant work experience in the field of Employee Relations which equals a bachelor’s degree
- At least 7 years of experience in Human Resources with at least five years specifically within Employee Relations handling complex issues
- Knowledge of relevant state and federal laws including, but not limited to, Title VII, ADA, FMLA, FLSA, ADEA, Workers Compensation, etc.
- Subject Matter specialist in workplace investigations with strong sense of accountability, high-quality judgement, and sound decision-making
- Outstanding written and verbal communication skills
- Excellent organizational skills and attention to detail, ability to prioritize and balance multiple tasks simultaneously while delivery on commitments
- Ability to maintain high levels of confidentiality
- Ability to quickly develop strong working relationships with internal partners
- Ability to make presentations to groups
- Microsoft Office Suite experience required
- PHR, SHRBP or SHRM-CP certification preferred
- Previous experience with providing HR direction to remote locations preferred
