Director of Crisis Stabilization Center

About Us:

Tuerk House is a non-profit behavioral health system that serves patients with behavioral, and substance use disorder, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care!

Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support!

JOB SUMMARY/OBJECTIVE:

The Director of CSC will oversee the comprehensive operations of a variety of behavioral health services and urgent care services for mental health crises. This leadership role is responsible for ensuring the delivery of high-quality, patient-centered care across multiple service lines, managing multidisciplinary teams, and fostering collaboration with community organizations and healthcare providers. The director will ensure regulatory compliance, the effectiveness of programs through data analysis, and continuous improvement in treatment protocols and outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Oversee the daily operations of a 35-bed crisis stabilization center, ensuring the delivery of high-quality, patient-centered care.

• Manage a grant-funded budget, ensuring efficient allocation of resources and compliance with funding requirements.
• Lead a multidisciplinary team of healthcare professionals, including Nurse practitioners, nurses, social workers, and therapists, to provide comprehensive crisis intervention and stabilization services.
• Develop and implement evidence-based protocols and treatment plans to address acute mental health crises.
• Collaborate with State stakeholders, local behavioral systems, community organizations, healthcare providers, and law enforcement to enhance service delivery and patient support.
• Monitor and evaluate program effectiveness through data analysis and outcome measurement, implementing improvements as needed.
• Ensure compliance with all regulatory and accreditation standards, maintaining the highest level of patient care and safety.

REQUIRED EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE:

Education:

• Certified Registered Nurse Practitioner (CRNP)with Psychiatry Specialty or a related field.
• Doctoral degree (e.g., Psych. D, Ph.D., or DNP) is a plus, especially for leadership in clinical programs.
• Dual certified FNP / PMHNP is preferred.

Certifications:

• Licensed in the state (PMHNP/FNP or equivalent) with the ability to provide supervision to clinical staff.
• Certification or eligibility for certification in relevant behavioral health or addiction treatment programs (e.g., Certified Addiction Specialist, Certified Clinical Trauma Professional, etc.).
• Crisis intervention and management certifications (e.g., CPR, First Aid, DEA, or similar) are required.

Experience:

• At least 7-10 years of progressive experience in behavioral health, mental health, or addiction treatment services, with at least 5 years in a leadership or supervisory role.
• Proven experience in managing diverse clinical programs, such as outpatient mental health services, substance use disorder treatment programs, intensive outpatient programs (IOP/PHP), and crisis stabilization centers.
• Strong background in managing multidisciplinary teams (e.g., psychiatrists, psychologists, counselors, nurses, social workers) and fostering collaboration.
• Significant experience with budget management, resource allocation, and ensuring compliance with regulatory and accreditation standards.
• Experience in the implementation and management of evidence-based treatment protocols.
• Prior experience working with government or grant-funded programs is a plus, especially managing substantial budgets and funding requirements.
• Knowledge and experience working with community organizations, law enforcement agencies, and healthcare providers to enhance service delivery.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Strong leadership, communication, and interpersonal skills to effectively lead multidisciplinary teams.
• Ability to monitor and assess program effectiveness using data analysis and outcome measurements.
• In-depth understanding of behavioral health regulations and accreditation standards.
• Experience in crisis management, particularly in mental health and substance use settings.
• Demonstrated commitment to providing high-quality, patient-centered care and supporting professional development in clinical staff.
• Personal belief in recovery and the recovery process.
• Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public.
• High energy, flexibility, and strong interpersonal skills to work effectively within a team.
• Ability to engage clients flexibly based on their individual needs.
• Respect for and maintenance of professional boundaries with all individuals.
• Ability to follow written and verbal instructions accurately.
• Proficiency in reading, understanding, and speaking English.

Background: This position requires successful background and drug test completion

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

SALARY AND BENEFITS:

The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation,

sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply.

Company Benefits:

• Generous PTO: Enjoy a competitive paid time off policy to promote work-life balance.
• Health Benefits: Comprehensive health, dental, and vision insurance to support your overall well-being.
• Employee Assistance Program (EAP): Assistance for a variety of personal and professional matters.
• HRSA Eligibility: Eligible for Health Resources and Services Administration (HRSA) benefits, providing additional support and resources.
• 401K Match

Equal Employment Opportunity (EEO)

Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

APPLICATION PROCESS:

If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.

This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job description.