What are the responsibilities and job description for the Automotive Service Advisor position at Tuffy Tire & Auto 35006?
Benefits/Perks
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
- Paid Holidays and Paid Time Off
- Careers Advancement Opportunities - we are always looking to promote from within!
- Reimbursement for any successfully completed ASE certifications
- Flexible Scheduling with a rotating day off
- Closed on Sundays
- Competitive Compensation with bonus incentives
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
- Make Customer Satisfaction number one
- Identify primary concerns and determine customer needs through open-ended questions
- Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
- Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
- Maintain a positive, energetic attitude throughout the day
- Basic knowledge of menu-based computer software
- Strong organizational skills
- Demonstrates the desire to improve and advance personally and professionally
- Two years of experience in an auto repair facility is a plus
- Valid driver’s license with an acceptable driving record
- Flexible schedule and able to work weekdays, weekends, evenings
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.
