Receptionist

Position Overview

TIA is seeking a Receptionist in the Columbia office as a full-time position. The Receptionist will create a positive impression to guests, clients, and those who call the office on behalf of the agency. This position is also integral to company operations as an in-house processor. In addition to a welcoming voice and friendly disposition, the front desk employee must be detail oriented and able to multi-task in support of the staff. This is an entry level position that includes training and provide potential pathways within the insurance industry.

The following is a list of the essential functions of this position. This list is intended to be representative of the tasks preformed within the position description but is not limited to:

• Answer and direct incoming calls in a friendly and cheerful manner. Make every effort to determine the callers’ needs in order to get to the appropriate producer or account manager.
• Welcome all visitors in a cheerful manner. If the visitor must wait for producer/account manager, offer an estimate for the expected wait time.
• Sort and scan mail
• Prepare outgoing mail for post.
• Keep tabs on who is in/out of office
• Open, stamp, sort and distribute incoming mail neatly and accurately for associates.
• Mail out renewal questionnaire letters when prompted by activity list.
• Inventory office supplies and request needed supplies.
• Scan, attach and update Claim Activity reports.
• Perform additional duties or tasks at the direction of Agency Management.
• Other duties as assigned

Required Experience:

• Two years administrative experience preferred, but not required
• Knowledge of MS Office Products, including Outlook, Excel, and Word
• Excellent Organizational Skills

Required Education:

• High School Diploma Required

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is required to: walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs, step stools, balance; stoop, kneel, crouch; talk and hear; able to push and pull doors. The employee may occasionally lift and/or move up to 20 pounds and team lift in excess of 20 lbs. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

Turbeville Insurance Agency is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Organizational Overview

Turbeville Insurance Agency was founded in 1991 by William (Bill) Turbeville, Jr. as a full-service Independent Insurance Agency. This was not the first time the Turbeville name was associated with quality insurance in South Carolina, as his father previously owned Edens-Turbeville Insurance more than 65 years prior. In the 28 years since its creation, Turbeville Insurance Agency has grown to include five office locations (Beaufort, Bluffton, Charleston, Columbia and Lexington) with over 60 dedicated and experienced staff members available to meet all clients’ insurance needs. The agency works with over 70 carriers allowing us to write coverage for personal lines, commercial lines as well as life and health policies. The Turbeville team is extremely active with nonprofit and community events and receives regular recognition as a top insurance provider in each of its regional markets. Most notably, Turbeville Insurance Agency has been recognized for the past three consecutive years as one of the “Top 100 Privately Owned Businesses in South Carolina” by The Grant Thornton South Carolina 100™.