What are the responsibilities and job description for the Information Technology Services Project Analyst I, II, Senior position at Turlock Irrigation District?
The Position
Turlock Irrigation District is seeking qualified candidates to fill an opening for IT Project Analyst position and join our IT Applications Team. By joining our team you'll help the District with analysis, implementation and maintenance of software, processes and procedures in support of providing reliable water and electric services to our communities.
Desired Candidate Qualifications
Recently, the District has implemented multiple Oracle products for both on-premise and cloud solutions. In addition to the job summary section below, the ideal candidate will have two or more years of hands-on experience that includes any of the following:
- Experience configuring, integrating, or business reporting with either the Oracle Customer Care and Billing (CC&B) or Oracle Cash to Meter (C2M) utility billing and customer information systems (CIS).
- Experience configuring, customization, or reporting from the SAP or Oracle Fusion Cloud Enterprise Resource Planning (ERP) systems
JOB SUMMARY
Under general direction, this position will work on designing, developing, modifying, enhancing and supporting multiple information technology systems across the District. This position will work in all aspects of the software development life cycle (SDLC) from needs analysis and feasibility to design, implementation, and training on a number of projects simultaneously. This position will serve as an Information Technology Services liaison to other departments as well as external agencies, vendors and consultants. Also, in some cases, these individuals may assume a leadership role and direct the work of other Information Technology staff.
DUTIES AND RESPONSIBILITIES
Develops functional system requirements based on customer interviews, system analysis, and technical/operational feasibility analysis.
Performs application and process research to determine the best solution available or the best alternative to accomplish the goals of assigned projects.
Oversees the implementation of projects based on defined project requirements to avoid uncontrolled scope changes and to meet quality expectations.
Ensures that project requirements are being managed, tracked and updated properly.
Identifies opportunities to streamline business processes.
Participates in the development of testing plans and scenarios.
Document existing processes.
Respond to emergency situations and be on-call as assigned.
Communicates with stakeholders (oral and written) and exhibits interpersonal, organizational and time management skills.
Evaluates software to meet business needs.
Conducts training for the rollout of new information technology systems.
Comply with and enforce all District rules, regulations, policies and procedures.
Performs other related duties as required or assigned by supervisor.
QUALIFICATIONS
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education
Usually exhibited by a person with a Bachelor’s degree from an accredited college in Computer Information Systems, Management Information Systems, Technical Writing, Computer Science or a related field.
Experience
Information Technology Services Project Analyst I
Usually exhibited by a person less than two (2) years of professional experience in the field of software development or system integration. A person in this class is expected to possess the aptitude and desire to gain experience and skills with support/integration/design, software quality assurance, and system documentation.
Information Technology Services Project Analyst II
Usually exhibited by a person with two (2) or more years of professional experience in the field of software development or system integration and possesses skills in system support/integration/design, software quality assurance, and/or system documentation.
Information Technology Services Project Analyst Senior
Usually exhibited by a person with five (5) or more years of professional experience in the field of software development or system integration with skills in system support/integration/design, software quality assurance, and/or system documentation.
Highly desirable skills include experience with project management principles and a working knowledge of informational technology infrastructure library (ITIL) principles and processes.
Skills and Abilities
Interpersonal and Communication. Candidate must have exceptional interpersonal skills, with a focus on team-building, listening and questioning skills.
Ability to: communicate clearly and concisely, both orally and in writing; work cooperatively with executive and management staff in an energetic and confident manner; communicate effectively and work cooperatively with technical and non-technical personnel at all levels of the organization; present and explain complex technical topics, problems, and alternative solutions to others; and serve as liaison for problem resolution between customers and Information Technology Services staff.
Maintain a positive work atmosphere by acting and communicating in an open and cooperative manner with customers, clients, co-workers and management.
Demonstrate a strong customer service orientation.
Have the ability to present ideas in business friendly and customer friendly language.
Technical and Analytical. Experience with the SDLC.
Experience troubleshooting, testing, and auditing database driven applications using SQL query tools.
Experience with office productivity tools such as spreadsheets, word processors, presentation software, project management software, and flow-charting tools.
Ability to create training documentation and conduct training presentations for the deployment of new or existing information technology systems.
Possesses an interest in maintaining awareness of industry trends, development techniques, and professional development.
Ability to: make judgmental and quantitative decisions concerning computing needs and resource allocations; analyze and resolve complex information systems problems involving both hardware and software issues using proven analytical and problem-solving abilities; properly interpret situations and make decisions in accordance with laws, rules, regulations and policies; perform work flow analysis and scheduling and demonstrate an ability to motivate and direct staff members.
Administration and Operations. Knowledge of: operation and care of general computing equipment; principles of organization, administration, budgeting and personnel management; and operating environment for District computing platform. Ability to: organize and administer assigned staff; and schedule staffing to meet the needs of the users. Ability to work independently with minimal supervision.
Highly self motivated and directed, keen attention to detail and is team oriented and skilled in working within a collaborative environment.
Ability to work with a diverse staff to achieve the goals of the Information Technology Services Department.
Necessary Special Requirements - Possession of an appropriate California driver’s license.
Must file a Statement of Economic Interest in compliance with Governmental Code Section 8100.
Sign & Acknowledge a Confidentiality Agreement.
SELECTION CRITERIA
Item Percentage Required to Obtain a Passing Score
Oral Interview 70%
Medical Examination
This position may require a medical examination to determine medical fitness for performing the duties assigned to the position or classification.
Drug testing in accordance with the FHWA regulations may also be required. (Details may be obtained from the Human Resources Department upon request.)
The Turlock Irrigation District is an Equal Opportunity Employer. It does not discriminate on the basis of, race, color, ancestry, religious creed, national origin, sex, physical and mental disability, medical condition (cancer related), age (over 40), and marital status.
Assistance is available in filling out job applications for disabled individuals.
The Turlock Irrigation District's bargaining unit positions are a part of an agency shop.
Applicants will be subject to drug testing in accordance with FHWA regulations, when the position requires a Commercial Driver's License.
The Turlock Irrigation District provides reasonable accommodations to applicants and employees with a disability in accordance with federal and state law.
SUBMIT APPLICATION TO: Human Resources Department, via our web site at www.tid.org.
POSTING
All applicants may apply beginning Friday, June 9, 2023 until position is filled.
Stephanie Martinez
Human Resources Analyst
(209) 883-8253
Salary : $7,086 - $12,116