What are the responsibilities and job description for the Regional Manager position at TUV SUD America?
At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.
Established more than 150 years ago in Germany, TUV SUD is a leading global provider of technical services with more than 26.000 highly skilled employees across 1,000 offices worldwide. For over 30 years, throughout 33 locations, it is TUV SUD America's priority to create a safer future. To protect people, property and the environment from technology-related risks; we drive consumer protection, digital transformation, sustainable development, and urbanization.
OVERALL RESPONSIBILITIES:
Oversee sales for the Southeast USA region and operations for the Alpharetta, GA and Tampa, FL labs. Manage a team of highly proficient Account Executives, while developing sales strategies. Conduct interactions for potential sales opportunities, identification of valid leads, follow-up, and coordination with Sales Management. Actively work with Business Line Director to grow sales in various service areas, such as medical, ITAV, consumer goods, machinery, lighting, and laboratory.
ESSENTIAL FUNCTIONS:
Operational management of the Southeast region and lab operations. These labs collectively provide product safety, EMC, environmental, photometry, retail, and energy efficiency testing services. This will include maintaining compliance to TUV SUD Policies and ISO/IEC 17025. Setting operational KPI's to monitor regional and site performance, all associated supervisory responsibilities, assessing training needs, conducting performance reviews, etc.
Manage your direct sales team to their target and projection
Creating detailed business plans to facilitate the attainment of goals and quotas
Complete Regional P&L Management
Create an annual budget and financial forecast, monitor spending on a continuous basis, and provide monthly adjustments to the forecast as required for each site within the region.
Collaborate with other Regional Managers to ensure sites are staffed and equipped to meet business needs and forecasted growth plans.
Work to streamline processes and workflow
Support customer meetings, inquiries, and testing to support business development of the region.
Oversee the lab managers to ensure the operational performance and timing of projects are maintained to maximize revenue and margin to meet customer performance/timing targets and company financial goals.
Support the hiring, training, growth and development of the technicians and engineers.
Develop lab and equipment strategy and best practices to support efficient and cost-effective lab operations.
Create future strategic plans
Provide professional after-sales support to enhance customers' dedication
Assist in negotiating agreements with current and prospective clients
Ensure the site operations maintain compliance with environment, health, and safety (EHS) requirements
KNOWLEDGE, SKILLS, AND ABILITIES:
Well-versed in the technical/engineering details related to modern technology/TIC business
Demonstrated ability to manage lab operations to drive revenue and satisfy customer deliverables
Demonstrated leadership and supervisory experience
Demonstrated ability to work independently and in a team environment
Demonstrated excellent oral and written communication skills
Knowledge of MS Word, Excel and PowerPoint
Ability to multi-task and handle deadlines
Thrive in a fast-paced environment and work well under pressure
Articulate, professional, courteous, and effective manner with internal and external customers
Customer service-oriented; Self-starter with a positive outlook and motivated attitude
EDUCATION:
Bachelor's Degree in Electrical or Mechanical Engineering preferred
Master's Degree in Business Administration preferred
EXPERIENCE:
Minimum 5 years' experience in regulatory testing services
Minimum 5 years of supervisory/leadership experience, including development of individuals and teams
Minimum 5 years operational experience in a lab environment with financial/cost responsibilities
Knowledge of market research, sales and negotiating principles
Excellent communication/presentation skills and ability to build relationships
Organizational and time management skills
Enthusiastic and passionate
Equal Opportunity Employer - Disability and Veteran
TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
Paid vacation time
Attractive business travel conditions
Competitive compensation
Wellness benefits
Sick leave
Long-term-service awards
Full time / permanent
on site
Alpharetta
United States
Other Target Groups
Professionals 3 - 5 years of experience
TUV SUD America Inc.
138127
TUV SUD Recruiting
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.