What are the responsibilities and job description for the Dispatcher/Secretary position at TWC EXPRESS LLC?
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing transportation operations to ensure efficient delivery of goods. This is a full-time position with opportunities for career growth.
Duties:
- Utilize transportation management systems to plan and schedule shipments
- Coordinate with drivers, carriers, and customers to ensure timely pickup and delivery
- Monitor and track shipments to provide real-time updates to stakeholders
- Resolve any issues or delays that may arise during transportation
- Communicate effectively with internal teams and external partners to ensure smooth operations
- Maintain accurate records of dispatch activities and update relevant systems
- Collaborate with the logistics team to optimize routes and improve efficiency
- Provide exceptional customer service by addressing inquiries and resolving complaints
Qualifications:
- Previous experience as a Dispatcher or in a similar role preferred
- Proficient in using computer systems and software such as AS400, SyteLine, Oracle Transportation Management
- Familiarity with phone systems and communication devices used in dispatching operations
- Knowledge of transportation planning, freight, and logistics processes
- Strong problem-solving skills and ability to make quick decisions under pressure
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
We offer competitive pay based on experience and qualifications. Additionally, we provide opportunities for professional development and career advancement within our organization. PAID TRAINING !!!!
If you are a motivated individual with a passion for logistics and enjoy working in a fast-paced environment, we encourage you to apply for the position of Dispatcher.
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to Commute:
- Clifton, NJ 07011 (Required)
Ability to Relocate:
- Clifton, NJ 07011: Relocate before starting work (Required)
Work Location: In person