Director - Business Office

Are you prepared for the impact you can make in your career at a well-respected treatment center in Navarre, Florida? If so, you may enjoy working at Twelve Oaks Recovery Center, an addiction and co-occurring mental health treatment facility that provides a full continuum of care for adults.

Our skilled professionals are focused on sharing their knowledge and expertise to help you get acclimated to your new role. Along with detailed training and continual support, our staff will give you the autonomy you need to achieve your career goals. You will love working to make a difference in the lives of our patients as you collaborate with other professionals and a supportive management team.

Come join our team as a Business Office Director at Twelve Oaks Recovery! We are looking to hire a Full Time Director for our Business office; this is a salaried position working Monday through Friday. Our BOD supervises ball business office activities including the financial counselling, billing, and collections functions for all service lines. If you are passionate and dedicated to making a difference in the lives of those in need through compassionate therapeutic practices while working in a team environment that supports learning and growth, this position is right for you!

For more information about this opportunity, please call Brenda Maynard, HR Director: 850-939-1200 x203.

Responsibilities:

• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
• Manage and direct subordinate staff to identify goals and objectives.

Qualifications:

Education – High School Diploma or equivalent required - Bachelors Degree in Business Administration or related field preferred.

Experience:

• Five or more years' job-related experience required; preferably in behavioral health.
• Three or more years' supervisory experience required.

Skills – Strong revenue cycle technical skills required.

BENEFITS:

Twelve Oaks provides a comprehensive package of benefits for all Full-Time and Part-Time Benefit Eligible employees. Current benefits include:

• Competitive hourly rate with shift differential available
• Medical, dental, and vision insurance
• Acadia Healthcare 401(k) plan
• General Paid Time off to include: Vacation, Sick, Personal Days, and Extended Sick Leave
• Excellent training program
• Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities

Experience

• 3 year(s): Supervisory experience
• 5 year(s): Healthcare job-related experience

Skills

• Financial Awareness
• Leadership
• Attention to Detail
• Computer - Excel

Behaviors

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)