What are the responsibilities and job description for the Patient Services Representative - Surgery Center Front Desk position at Twin Cities Pain Clinic?
Position Title : Patient Services Representative - ASC
Supervisor : ASC Nurse Manager
FLSA Status : Non-Exempt
Mission :
To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.
Values : Patient Experience
Innovation
Integrity
Teamwork
Job Summary :
The Patient Service Representative coordinates, oversees, and / or performs a wide variety of clinical and program support activities. This role completes activities related to scheduling and general maintenance of the clinic and practice management. The Patient Service Representative's task list includes, but is not limited to :
- Collects payments, copays, and deposits from patients at point of check in.
- Updates patient information in practice management software.
- Verifies insurance benefits.
- Gathers, enters, and / or updates data to maintain clinic records and databases in an efficient, organized and confidential manner; establishes and maintains files and records for the clinic.
- Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.
- Performs miscellaneous job-related duties and tasks as assigned.
Supervisory Responsibility :
Qualifications :
Skills & Abilities :
Work Environment :
While performing the duties of this job, the employee regularly works in a medical surgery center setting.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :
While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Compensation & Work Schedule :
JOB CODE : 1000123