Front Desk Receptionist - Part-time (Evenings/Every other Saturday

Summary:

Twin Pine Ford is looking to hire a high quality, hardworking, customer service friendly Desk Receptionist to provide high customer satisfaction levels and dealership information to all customers. Work schedule will be 2-3 nights a week (3-4 hours per night - 4/5PM-8PM) and every other Saturday (8 hours - 9AM-5PM). Flexibility for days of the week with other FT receptionist is available. Currently evening hours are Mondays and Wednesdays.

Job Type: Part-Time are available

Salary/Benefits:

- Competitive Pay and benefits including;

• Simple IRA Retirement plus match

Essential Duties:

- Greet showroom customers and determine the nature of their visit

- Direct customers to the waiting room and notify the correct department that a customer is waiting

- Answer basic customer inquiries and refer them to the correct department if needed

- Enter data into the appropriate computer software systems

- Answer all incoming calls and direct them to the appropriate department

- Communicate with callers in a professional, friendly and efficient manner

- Provide basic information to calls who have general inquires

- Update and distribute company telephone roster when necessary

- Prepare and mail or distribute communications, including letters

- Perform clerical duties and accounting duties as assigned by sales manager or service manager

- Serve as a showroom greeter

- Assist all co-workers, managers, sales consultants and customers with the information they need promptly and accurately

- Other duties as assigned by management

Qualifications:

- Must be cooperative, courteous, helpful and pleasant to assure an efficient and smooth processing of transactions in a non-hostile working environment

- Must be able to us a computer/computer software, including Microsoft Word, Excel and other web based programs

- Must be able to use a phone to route/manage dealership phone calls

- Have the ability to read and comprehend instructions/information

- Have excellent oral communication skills

- Must have ability to speak clearly and pleasantly on the telephone while conveying an image of professionalism to callers and in-person customers

- Have ability to convey message to employees quickly and clearly

- Must be able to judge when employees should and should not be interrupted

- Provide a professional personal appearance

- Have the ability to work comfortably in a public setting

- Have the ability to communicate customers interests, needs and request to management and sales personnel

- Have the ability to understand car and truck terminology

- Must be able to work weekends and evenings

Become a member of a Lancaster County’s fastest growing car dealership. Apply Now!

We’d Love to Hear From You!

Twin Pine Ford provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs, as necessary.

Job Type: Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Retirement plan

Schedule:

• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Dealership: 1 year (Preferred)

Work Location: In person

Salary : $14 - $17