What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK®?
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals!
RESPONSIBILITIES
Moving is stressful – join our team and let’s take the stress out of our customers' day.
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- All other duties as assigned
REQUIREMENTS
The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others.
- High school diploma or equivalent
- 100% drug free
- Excellent customer service skills; effective listening and communication
- Friendly, positive voice, enjoys talking with others and assisting with their needs
- Strong computer skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Chico, California. The employer at this location is Dream Moore, Inc.