What are the responsibilities and job description for the Surgery Counselor - Ophthalmology position at Tyson Eye?
Tyson Eye’s strength lies in our strong company culture of shared values centered on transparency, inclusivity, and peer appreciation.
We strive to be great and this begins with great teammates, making Tyson Eye a great place to work, and encouraging our team to learn and grow to help make us better. When you join the Tyson Eye family, you are joining a multi-disciplinary team, passionate about patient care and helping our patients achieve their best vision.
Our Surgery Counselors are the key point of contact for our patients in the surgery center. This role assists the patient with all aspects of pre-operative preparations in order to promote confidence in their medical care thereby making the surgical experience as smooth as possible. Every day is different, just as each of our patients is unique.
This position is based out of the Cape Coral Office with regular travel to our other locations in North Fort Myers, East Fort Myers, South Fort Myers and Naples. Interested candidates are encouraged to complete the Predictive Index Assessment at this link https://assessment.predictiveindex.com/bo/rv8/SurgerycounselorEducation and Job Experience Preferred
- High school diploma or equivalent required, some college preferred.
- College degree, in the process of achieving a degree, or equivalent work experience.
- Ophthalmology or Optical experience preferred.
- Experience in a medical environment and knowledge of medical office and surgical scheduling requirements.
- Knowledge of internal control practices and procedures including processing of insurance benefits.
- Excellent verbal, written communication and telephone skills
- Must be organized, reliable, dependable and with excellent attention to detail
- Must have the utmost concern for deadlines with excellent follow-up skills
- Exceptional producer, efficient and effective with a desire to generate maximum output
- Excellent keyboarding and computer skills are required.
- Bilingual preferred
- Must hold valid driver’s license and car insurance to be qualified to drive the company vehicles and permitted to travel on company time
- To be an effective liaison between the patient’s insurance, surgeons, co-managing doctor, and primary care physician in all aspects of pre-operative preparations.
- Oversees all aspects of scheduling of surgical cases.
- Maintaining patient and facility confidentiality.
- Obtain information form patient such as demographic information and insurance coverage.
- Counsels the patient with estimated cost of surgical procedure.
- Educate the patient regarding lenses as applicable per surgeon’s suggestions.
- Checks patient in the day of surgery.
- Comprehends and implements all aspects of surgical billing.
- Clerical tasks.
- Ability to drive/travel to all practice locations is required for this position.
Tyson Eye is an Equal Opportunity Employer and proud to be a drug and tobacco free organization.
Salary : $29,500 - $37,400