Project Manager

The Project Manager is responsible for the integration of multiple control functions in supporting, planning, reporting, training, and directing program delivery teams and supplier oversight, while managing solutions exclusively to Federal Government client's business on a fee-for-service or billable hours basis. Working closely with the Program Manager, the Project Manager is responsible for developing, deploying, and managing professional services solutions that exclusively support the Navy's Regional Dispatch Center emergency services construct through AT&T's 911-RMS platform. Specific responsibilities include:

• Provide administrative support to Program Manager;
• Provide independent office support assistance with emphasis on duties including typing, data entry, filing, phone reception, bookkeeping, processing forms, and maintaining supplies;
• May assist Program Manager with other project support duties, as tasked;
• Manage inventory quality and quantity control programs;
• Perform a variety of duties, including equipment shipping, receiving, delivery and turn-in/disposal;
• Monitor project deadlines and benchmarks and supports presentation of monthly progress;
• Prepare and present meeting notes, presentations, and tables utilizing Excel, PowerPoint, Access, and other programs;
• Verify accuracy and compliance with project requirements including bills/invoices, trip tickets, and expense reports, and processes items in a timely manner;
• Administer project closeout activities;
• Assist in preparation of client contracts and sub-contracts;
• Coordinate onsite customer support;
• Update accuracy of internal database information;
• Assist in maintaining project schedule;
• Map out annual training plans;
• Design and develop training programs;
• Select appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes);
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed;
• Use known education principles and stay up-to-date on new training methods and techniques;
• Design, prepare, and order educational aids and materials;
• Assess instructional effectiveness and determine the impact of training on employee skills;
• Gather feedback from trainees after each educational session;
• Partner with internal/external stakeholders and liaise with experts regarding instructional design;
• Maintain updated curriculum database and training records

Qualifications:

• 5 years' experience in emergency management dispatch training;
• 5 years' experience with either xT911 or Guardian dispatch software in training and operational environments;
• Excellent problem-solving and analytical skills;
• Superior written and oral communication skills, including interpersonal skills;
• Ability to use Microsoft PowerPoint, Excel and Word;
• Experience in working with multi-disciplinary teams of business and technical managers;
• Experience in working within Government Public Safety 911 Segment;
• Public speaking experience; ability to present on topics at customer meetings or industry events.

Desired Qualifications:

A successful candidate will have a solid understanding of the 911 Emergency Management industry and current trends. This individual will be a proven performer with measurable successes leading to positive bottom-line results. Interpersonally, this person will need to have the ability to build consensus and work across organizational boundaries. Desired skills and abilities include:

• Excellent verbal and written communications skills;
• Able to understand business planning processes and adhere to budgetary constraints and revenue objectives.;
• Demonstrated leadership and interpersonal skills.;
• Well organized and strong project management skills;
• Analytical and strategic thinking.;
• Able to operate in a fast-paced environment;
• Must be a highly motivated self-starter;
• Able to understand and quickly learn complex, new technologies and their impacts on products.

Equal Opportunity Employer: Disability/Veteran

About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.

After several strategic acquisitions in 2021, Tyto Athene has experienced enormous opportunity and growth. Aside from being the leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies, Tyto is well-positioned to meet the growing demand for network modernization requirements across the federal enterprise.

Our employees are the key to the innovation that has made Tyto a success. We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your career - it's time to join Team Tyto!