What are the responsibilities and job description for the Transportation Assistant position at U.S. Department of Veterans Affairs?
Summary
The employee serves as a Transportation Assistant - Beneficiary Travel Assistant acts as primary contact to Veterans for transportation needs.
Qualifications
Specialized Experience GS-5: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-04) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Transportation Assistant - Beneficiary Travel Assistant. Qualifying specialized experience includes applying transportation regulations and practices to perform a wide variety of administrative support; coordinating travel arrangements; maintaining records - utilizing databases - reconciling records and generating reports; investigating/resolving issues and taking corrective actions; and communicating effectively with a wide variety of individuals. OR EDUCATION SUBSTITUTION (TRANSCRIPTS REQUIRED) Successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application. OR COMBINATION (TRANSCRIPTS REQUIRED) Equivalent combination of successfully completed post-high school education in excess of the first 60 semester hours (beyond the second year) and specialized experience as described above - which meet the total experience requirements for this grade level. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Transcripts must be submitted at time of application. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties
The employee serves as a Transportation Assistant - Beneficiary Travel Assistant acts as primary contact to Veterans for transportation needs.
Qualifications
Specialized Experience GS-5: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-04) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Transportation Assistant - Beneficiary Travel Assistant. Qualifying specialized experience includes applying transportation regulations and practices to perform a wide variety of administrative support; coordinating travel arrangements; maintaining records - utilizing databases - reconciling records and generating reports; investigating/resolving issues and taking corrective actions; and communicating effectively with a wide variety of individuals. OR EDUCATION SUBSTITUTION (TRANSCRIPTS REQUIRED) Successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application. OR COMBINATION (TRANSCRIPTS REQUIRED) Equivalent combination of successfully completed post-high school education in excess of the first 60 semester hours (beyond the second year) and specialized experience as described above - which meet the total experience requirements for this grade level. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Transcripts must be submitted at time of application. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties
- ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties include but are not limited to: Independently manages the Beneficiary Travel Program
- Correctly determines eligibility for the Beneficiary Travel Program and process requests
- Correctly determines which of several fund control points to utilize
- Maintaining manual and electronic accounting records
- Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration
- Reconciling vouchers against authorizations for accuracy prior to preparing certifications for payment
- Receiving invoices for payment of transportation services and submitting documents for payment
- Assisting fellow team members during peak workload times and when there are staffing shortages
- Assigned to different work areas to maximize customer service
- Performs other related duties as assigned
- Work Schedule: Monday - Friday - 8:00 am - 4:30 pm Recruitment & Relocation Incentives: Not authorized
Salary : $42,522 - $55,318