What are the responsibilities and job description for the Billing Coordinator position at U.S. Xpress Enterprises, Inc.?
Billing Coordinator
RICHLAND, MS
Monday-Friday 8:00am-5:00pm
Position open to remote: No
Grade: HR07
Compensation Range: $13.31 - $19.95
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why Total Transportation?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental, and Vision
- Basic/Supplemental Life
- Accidental Death/Dismemberment
- Health Savings Accounts
- Flexible Savings Accounts
- Company Paid Holidays
- Paid Time Off
- 401k with Employer Matching Contribution
- Employee Stock Purchase Plan
- Paid Parental Leave
- Short Term Incentive Program
- Employee Assistance Program
- Pet Insurance
What You’ll Do:
- Gathers contract information, enters detention parameters in the computer profiles and maintain/update specific accounts as customers’ requirements change.
- Creates invoices for Detention in accordance with company procedures and policies through the Detention billing screens
- Works closely with Customer Service and Fleet Operations to understand the customer’s changing needs and makes temporary changes to accounts as needs arise in regard to the service levels with each customer.
- Provides requested reports and information on key metrics for the department. Communicate weekly and monthly billing results and statistics.
- Answer all customers’ questions regarding detention invoices. Provide reports on specific accounts to customers and internal management for clarity when needed.
- Ensure that all carrier and customer rates are loaded in the system per contractual agreements. Review all load invoices for discrepancies and determine if billing is accurate and if adjustments such as credits or rebills need to be made based on these set rates. If adjustments are needed, send to management to process. Add or remove customers’ rates.
- Communicate with other departments within TTMS to ensure that all needed information is available for all billing.
- Assist both internal and external customers with questions regarding detention invoice preparation and requirements.
- May prepare manual invoices outside the normal AS400 invoice creation process for detention
- Other duties as assigned by management
What We’re Looking For:
Education
- High school diploma or GED equivalent.
Experience
- 1-3 years of applicable experience in billing and/or collections preferred (emphasis on billing).
- Customer service experience beneficial.
Skills/Certifications
- Proficient use of computers and working knowledge of Microsoft Office (Excel, Word).
- Strong verbal and written communication skills.
- Good investigative and research abilities required. Attention to detail and data integrity.
Work Environment / Physical Requirements – Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
NA
Salary : $13 - $20
