Sr. Program Manager, Legal Technology

About The Role

We're seeking a Senior Program Manager, Legal Technology to join the Chief Legal Office Operations team. This role will lead strategic legal technology initiatives that improve how our legal department operates at scale. You will be responsible for analyzing legal business processes, identifying opportunities for system improvements, and implementing technology solutions to drive impact, ROI and efficiency. You'll play a key part in supporting our legal tech roadmap, streamlining workflows, enhancing efficiency and enabling innovation across the legal technology portfolio.

This role is ideal for a business systems analyst or technical program manager with experience managing cross-functional technology projects and owning solution design, implementation, and optimization in an enterprise corporate legal environment.

You'll be part of a high-impact legal operations team, helping to shape the future of legal service delivery. You'll work on meaningful projects that enable scale, efficiency, and innovation across a global legal function.

What You'll Do

• Lead legal tech project lifecycle: Plan and deliver projects for CLM, matter management, intake, eBilling, and other systems, partnering with product owners and stakeholders across CLO, corporate IT and engineering teams
• Identify and size opportunities: Use data driven practices to identify high-value automation use cases.
• Bridge legal and tech: Gather requirements, translate needs into solutions, manage implementation, and measure success with legal, IT, and other teams.
• Support CLO tech roadmap: Maintain and evolve it in line with legal and enterprise priorities.
• Drive solution development: Conduct needs analyses, define requirements, design user-centric solutions, and support implementation of tech, data, and reporting solutions
• Govern legal tech requests: Manage intake, evaluation, and prioritization through centralized processes.
• Program manage legal tech initiatives: Oversee projects, including emerging tech and AI.
• Enable adoption: Support change management and training for new tools and processes.
• Leverage data for insights: Identify opportunities and ongoing ROI analysis.
• Champion process improvement: Drive automation across legal workflows.
• Support data-driven practices: Identify KPIs and support team-wide data initiatives.
  
  

Basic Qualifications

• 8 years of experience in technology program/product management or business systems analysis.
• Experience with product development and technology solution development.
• Experience taking products through the product development lifecycle (from gathering requirements to implementation to post-launch optimization, etc).
• Experience with SaaS implementations and management, as well as custom built solutions/ products.
  
  

Preferred Qualifications

• High preference for experience with relevant legal technology platforms and systems (e.g., Contract management/CLM, eBilling, matter management, document and knowledge management systems).
• Demonstrated ability to leverage data analytics to inform product decisions, including buy vs build.
• Experience with corporate productivity tools such as Asana, Jira, ChatGPT, Glean, Google developer tools.
• Familiarity with GenAI technologies and their application in legal use cases.
• The ability to juggle multiple projects at a time in an exciting, fast-paced environment, both collaborating as a team to stay in sync and working independently to get the job done.
• Strong interpersonal skills and highly collaborative with both business leaders and cross-functional partners, with a strong ability to build relationships, gain credibility, and partner with others.
• Excellent business judgment, ability to build credibility, great communication, and interpersonal skills.
• Curiosity, along with the ability to spot issues, get to the heart of a matter, and articulate plans to address them.
• Self-motivation with a strong affinity for vision setting, strategic problem solving, and driving action.
• Confidence and flexibility to operate in a fast-paced, constantly evolving global environment.
• Embody the highest standards of integrity, ethics, and accountability.
• A Go Get It Attitude and enthusiasm about Uber!
  
  

For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.