What are the responsibilities and job description for the General Manager position at uBreakiFix?
Description
West Bloomfield, MI
We are looking for a dynamic and results-oriented Manager to lead the operations at our Bloomfield Hills, MI facility. The ideal candidate is a reliable and driven professional with a strong commitment to excellence and operational efficiency. In this role, you will oversee day-to-day operations, inspire and manage a dedicated team, and drive performance to meet and exceed business objectives.
Responsibilities
- Operational Excellence : Oversee and manage daily operations at the location, ensuring processes run smoothly and align with company standards
- Team Development : Lead, coach, and inspire a dynamic team to achieve high performance while cultivating a positive and collaborative workplace culture
- Customer Satisfaction : Deliver exceptional customer experiences by ensuring every interaction is handled with professionalism and care
- Sales Leadership : Set and achieve sales targets through strategic initiatives, product promotion, and team motivation to align with overall business goals
- Quality Control : Maintain and enforce high standards in repair quality, operational processes, and customer service delivery
- Performance Insights : Monitor key performance indicators, compile reports, and analyze data to inform decisions and drive continuous improvement
Qualifications