Store Manager - Cell phone Electronic Repair Technician

ABOUT US

uBreakiFix specializes in electronic repairs including cell phones, screen repairs, gaming consoles, tablets, and computers. Founded in 2009, the company has rapidly expanded to have over 700 stores nationwide in markets across the U.S and Canada. With partnerships with businesses like Google and Samsung, the company is continuously evolving and providing room for advancement. Are you sales oriented and results driven? Do you love technology? Join our team of professionals in one of the largest and most reputable smartphone repair companies in the US!

Position: Store Manager

Cell phone Electronic Repair Technician

TASKS & RESPONSIBILITIES

Basic Qualifications:

• Experience repairing smartphones, PC/MACs, electronics, and game consoles.
• Proven leadership/supervisory experience.
• Proven success in achieving or surpassing sales goals.
• Success in training and developing new employees.
• Outstanding customer service skills.
• Excellent technical, problem solving and analytical skills.
• Strong written and oral communication skills.
• Works well in a team environment.
• Ability to work flexible hours, including weekends and some holidays.
• High school diploma or GED.
• Proof that you are legally eligible to work in the United States.
• You MUST have exceptional organizational skills.
• Strong time management skills to effectively prioritize tasks and meet deadlines.
• Excellent administrative skills to handle paperwork, reports, and other documentation.
• Proficient in stock management, including inventory control and ordering processes.
• Knowledge of marketing principles to develop promotional strategies and drive sales.
• Strong math skills for cash handling, financial analysis, and budgeting purposes.
• Organizational skills to maintain a clean and efficient store environment.
• Excellent phone etiquette for handling customer inquiries and resolving issues.

Store Manager

• Oversee the daily operations of the store, including sales, customer service, and inventory management.
• Develop and implement strategies to achieve sales goals and increase profitability.
• Ensure that the store is clean, organized, and well-stocked at all times.
• Ensure all repairs meet or exceed UBIF quality standards.
• Train and supervise store staff, providing guidance and support as needed.
• Monitor employee performance and provide feedback for improvement.
• Handle customer inquiries, complaints, and issues in a professional and timely manner.
• Manage cash handling procedures and ensure accuracy in cash register transactions.
• Maintain knowledge of current market trends and competitor activities to make informed business decisions.
• Create and maintain a positive work environment for employees.
• Monitor and manage inventory levels to ensure adequate stock is available.
• Conduct regular audits to ensure compliance with company policies and procedures.
• Maintain store appearance and cleanliness standards.
• Implement marketing initiatives to drive customer traffic and increase sales.
• Prepare reports on store performance, including sales, inventory, and employee productivity.

Requirements:

• At least 2 years of supervisory/management experience required.
• Previous experience working at a retail electronics store.
• Strong organizational and administrative skills.
• Excellent phone etiquette and communication skills.
• Ability to effectively manage time and prioritize tasks.
• Proficient in basic math calculations for handling cash transactions.
• Knowledge of stock management principles.

Preferred Qualifications:

• A certification.
• Apple Certified Macintosh Technician (ACMT).
• Technical degree or certification in Electronics or Consumer Electronics.
• Bilingual is a plus.

All applicants may be subject to drug screening and/or background check.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

Job Type: Full-time

Pay: Range from $40,000.00 to $50,000.00

Expected hours: No less than 40 per week.

Benefits:

• Monthly Bonus
• Paid time off
• Commission pay

Shift:

• 9 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed.

Ability to commute/relocate:

• 7105 Grand Ave Suite 2E , Gurnee, IL 60031

Work Location: In person

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Performance bonus

Ability to Relocate:

• 7105 Grand Ave Suite 2E , Gurnee, IL 60031: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000