Storeroom Manager

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Loews Royal Pacific Resort Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific. Directs and coordinates all activities associated with receiving and storeroom operations, ensuring adherence to established receiving, stock rotation, requisition and sanitation and security procedures. Works closely with all Department Heads to maintain a smooth and efficient flow of needed materials. Selects, trains, schedules, and manages all storeroom personnel, to ensure quality of performance and adherence to Loews Hotels Standards. Essential Functions and Responsibilities Maintains appropriate staffing levels through effective forecasting, recruiting, selection, hiring and training Schedules personnel so as to ensure optimum performance of department Supervises receiving and storeroom activities to ensure adherence to accepted procedures, receipt of materials and supplies as specified on purchase order documents and security of all materials placed in storage Ensures accurate, timely completion of computerized receiving reports and transmittal of receiving documentation Records and reports any receiving related discrepancies, to facilitate request for credit or replacement or damaged or discrepant goods Maintains organized purchase order and receiving documentation files Ensures proper dating, pricing, tagging of all food products, materials and supplies placed into storeroom Oversees proper storage of materials and supplies received, ensures appropriate refrigeration of perishable items, and proper placement and rotation of stock to prevent loss due to deterioration of product quality while in storage Ensures established requisition procedures are followed for all materials and supplies leaving storeroom Ensures respective prices are indicated on requisitions for all items issued Ensures proper maintenance of liquor storeroom perpetual inventory Forwards completed requisitions to respective storeroom clerk Monitors par levels for items in inventory, places requisition in Adaco when levels reach reorder point Monitors temperatures in refrigerated storage areas Ensures storeroom cleanliness and adherence to all food safety sanitation requirements Supervises/performs daily, monthly, quarterly annual inventories Coordinates receipt, storage and delivery of packages delivered via common carrier Ensures appropriate departments are notified when packages are received for guests, assists with delivery as needed Prepares shipping documents/coordinates pick-up of materials shipped via common carrier Interviews, selects, trains, praises, coaches, counsels and disciplines personnel according to Loews Hotels standards Follows New Hire Training and ongoing Star Service Competency program Develops/approves all departmental schedules Establishes and ensures adherence to all departmental and Loews Hotels guidelines, policies and procedures Responsible for the smooth, efficient, cost effective operation of Storeroom/Receiving department to include: labor management, inventory control, Reviews/maintains daily payroll report/records, maintaining labor cost within established budgetary limits Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required me Attends required hotel meetings to: keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel Conducts daily pre-shift and weekly departmental meetings as required to communicate effectively with all Storeroom/Receiving personnel to ensure that they are kept current with pertinent hotel information and activities Supportive Functions and Responsibilities Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Required: Thorough knowledge of meat/produce/grocery specifications and standard grading classifications Ability to operate basic storeroom equipment Ability to stand, stoop, bend repetitively and lift up to 50 lbs. Working knowledge of computer software to include inventory control, Win95, Word, Excel Effective management, leadership, organizational and communication skills Ability to work flexible schedule to include weekends and holidays Preferred: Adaco Inventory Control System Education: High School Diploma or equivalent Experience: Three to five years prior supervisory experience in hotel receiving, storeroom management (500 room multi-outlet convention hotel or centralized distribution hospitality chain operation) Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.