Muay Thai Instructor

At the new UFC Gym - Lancaster, PA (located inside the Park City Center Mall), the Muay Thai Instructor is responsible for ensuring a positive customer experience. Coaches are responsible for delivering great member service, Private Training & achieving Supplement revenue. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. Evening and/or weekend schedules available.

Essential Duties & Responsibilities

Sales Execution on Key Metrics

• Sell and Conduct Private & Small Group Training with Members
• Assist members and encourage member involvement in private training.
• Sell training sessions, execute an effective prospecting strategy, conducting guest tours, and responsible for completing sales of when needed through the Turn-Over process.
• Responsible for achieving personal monthly revenue objectives set forth by the Company with regards to Private Coaching and Supplements; Achieve all minimum standards set forth (sessions, PT and supplement sales)
  
  

Member Experience

• Be a brand ambassador of UFC Gym and its "Train Different" philosophy
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life
• Conduct safe and effective private MMA training sessions
• Maintain the organization and neat presentation of the fitness floor and training spaces at all times
  
  

Required Qualifications

Knowledge, skills & abilities:

• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude.
• Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
• Understands and follow oral and written instructions.
• Communicates clearly and concisely.
• Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
• Extroverted/Self motivator/Customer service minded
  
  

Recommended Experience

• Certification from organization recognized by UFC Gym and/or Pro-Am fight background.
• Minimum 1 year of related coaching experience
  
  

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.