What are the responsibilities and job description for the Telecom Analyst position at UHS Pruitt Corp?
PruittHealth is a COVID-19 vaccine-mandated employer.
POSITION SUMMARY:
The Telecom Analyst's responsibility is to plan, develop, and implement the PruittHealth's telecommunications infrastructure. This includes installing, configuring, maintaining, supporting, and optimizing all telephone systems and services, mobile devices, voicemail and PBX communication systems. The person will also analyze and resolve telecommunications circuit issues in a timely and accurate fashion, and support user needs where required.
ESSENTIAL JOB FUNCTIONS:
Procure, setup, maintain, and troubleshoot corporate iPhones
Design and support telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response
Integrate these systems with enterprise LANs, WANs, wireless LANs, and Internet-based services and protocols
Monitor and identify capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems
Generate telecommunications usage and network traffic reports
Configure, test, maintain, monitor, and troubleshoot end user telecommunications, telephony, and voice/data software products
Perform analysis, diagnosis, and resolution of telecommunications problems for end users; recommend and implement corrective solutions
Conduct frame relay, ISDN, and [ ] switch maintenance
Modify and/or rearrange telecommunications systems to accommodate additional services or change
Assist with Inspection, testing, and maintenance of telephone lines, circuits, trunks, and associated wiring and cabling
Where necessary, liaise with equipment vendors during installations, acquisition negotiations, and hardware performance issues
Assist with the installation and troubleshooting of telecom systems
ESSENTIAL SKILLS AND EXPERIENCE:
Apple iPhones, MDM platforms, Avaya suite, Contact Center (Avaya and Cisco)
For new hires to meet the requirements of PruittHealth's COVID-19 vaccination policy, a new hire must (a) have received their first shot prior to employment and complete their subsequent vaccine shots at the time interval required to become "fully vaccinated" or (b) obtain an approved exemption from the Organization as a medical or religious accommodation. A new hire must submit their intent to request an exemption after the new hire has signed the offer letter and prior to employment.
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As a condition of employment at PruittHealth, all employees are required to provide proof of at least the first dose of a COVID-19 vaccination by date of hire unless a medical or religious exemption is approved.
As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.