Creative Operations Lead

Experience the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our Marketing team is applying the latest technologies to personalize the buying experience of true beauty enthusiasts—in ways that surprise and delight. Building love and loyalty, one communication, one experience, one brilliant idea at a time. We represent the perfect blend of strategy and creativity. Of tactics and analytics. To make Ulta Beauty a brand guests will advocate for. Growing share of heart. Delivering with disciplined consistency. Whether your deepest passion is for design or content, strategy or data, or some combination of all things marketing, Ulta Beauty will provide significant latitude to explore your talents and passions, with opportunities to stretch and deepen, to grow and build. Truly, the possibilities are beautiful.

The Creative Operations Lead, UB Media is responsible for coordinating and supporting the operational needs of the creative team and agency partners as they build comprehensive marketing programs across a variety of media channels. This individual will help to facilitate the briefings, comprehensive project planning and the communications needed to ensure on-time and efficient creation of marketing campaigns that help drive traffic, awareness, and conversion for brand partners within the UB Media program. 

This role will specialize in ensuring various stages of projects are met in a timely and efficient manner, assisting teams in prioritization, communicating feedback and supporting a collaborative environment for the creative team and brand partners. 

CORE JOB RESPONSIBILITIES

• Support the UB Media creative team in delivering exceptional marketing campaigns and design projects and collateral in all channels.  
• Communicate best practices and guidelines to brand partners to help support project brief process. 

• Work closely with Sales & Account Management teams and brand partners to coordinate briefings for Creative projects and gather all necessary information and details. 
• Plan the workflow for teams, including detailed project timelines, scope, available resources and relevant communication milestones. 
• Coordinate communications between in-house Creative teams and brand partners to help facilitate a frictionless process for all.  
• Orchestrate day-to-day activities on assigned projects and be proficient in the preparation of items such as project timelines, internal status reports, daily hot sheets, end of day lists and various other project management and tracking reports. 
• Organize, schedule and lead internal status meetings with project team members. 

• Collaborate with the creative, production and design teams to develop optimized systems for project management. 
• Work closely with the operations teams to connect teams and projects so that we have a complete and holistic view of the work. 
• Work closely with sales and account management teams to support brand partnership through coordinating and designing pitch decks, process docs and various resource materials. 

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned. Scope of the job may change as necessitated by business demands. 

REQUIREMENTS

• Degree in relevant field (Marketing, Project Management, Design, Business Management). 
• 5-7 years of experience in project management, trafficking or creative services. 
• Experience working with design and marketing agencies across a variety of projects and channels.
• Strong written, oral and interpersonal communication skills. 
• Self-starter capable of meeting tight deadlines while managing multiple projects. 
• Thorough knowledge of Microsoft Office and other relevant project tracking and planning software such as Miro, Figma, Workfront, Monday.com and PowerPoint.
• Hybrid office environment. 
• Agency or Retail Media Network experience is preferred. 

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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