What are the responsibilities and job description for the Lead Audio Visual Technician position at Ultimate Technologies Group?
The Company
Ultimate Technologies Group (UTG) has been ranked by its people as a Best Place to Work for each year it has been in business. This year marks the 7th year in a row, and the first time UTG made it to the top of the list as the #1 Best Place to Work in Indiana for Small & Medium sized companies. Headquartered in Fishers, IN (just north of Indianapolis), UTG is a service-focused commercial audio-visual and information technology services company that provides global virtual communication and collaboration solutions. UTG designs, installs and services its clients wherever they are in the world.
We are a super-fast-growth company that hires the best talent - a mix of high technical and interpersonal skills. Our team members receive stock ownership, above-market pay, comprehensive benefits including medical, dental, 401K with match, and the opportunity for extensive personal and professional growth. Visit us at https://www.linkedin.com/company/ultimatetechgroup/
The Role
UTG is committed to delivering exceptional audio-visual solutions and services. We value dedication, innovation, and a customer-first approach in everything we do. Our Lead Audio-Visual Technicians are integral to our success, and we rely on their expertise to get the job done right. This position is based out of our headquarters in Fishers and will require travel to client sites in the surrounding Indianapolis area. Occasional out-of-state travel will be required (once per month, on average). However, if hired to service our largest customer, travel is much more frequent with out-of-state travel being weekly. This position offers the convenience of a company van, allowing you to travel directly from your home to various worksites.
Responsibilities
- Team Leadership: Lead and mentor a team of audio-visual technicians, fostering a collaborative and productive work environment.
- Project Preparation: Assist in the preparation for audio-visual projects, including testing equipment and ensuring all necessary tools and materials are available and accounted for.
- Project Execution: Install audio-visual technology for standard and custom projects. Help manage project timelines and expectations.
- Troubleshooting and Issue Resolution: Identify, troubleshoot, and resolve technical issues that arise during projects to ensure seamless execution.
- Collaboration: Work closely with project managers, sales teams, and engineers to align on project goals and deliverables.
- Customer Interaction: Represent UTG professionally when interacting with customers, upholding the company's values of service and excellence.
- Travel: This position is based out of our headquarters in Fishers and will require significant travel to client sites in the surrounding Indianapolis area. Occasional out-of-state travel will be required (Typically once a month or less). However, if hired to service our largest customer, travel is much more frequent with out-of-state travel being weekly.
Competencies
Must-Haves
- 3-5 Years AV Technician Experience
- Crestron and Biamp Experience
- Commercial Audio-Visual Installation Experience
- Valid Driver's License
- Willingness to Travel to Client Sites
- Able to Regularly Lift 50 Pounds
- AVIXA CTS Certification (CTS, CTS-D, CTS-I, or Similar)
Nice-to-Haves
- Other Crestron and Biamp Certifications
- QSYS / QSC Certification
- Bachelor's Degree
- Rigging Experience
- Electrical Experience
- New Construction Install Experience
Soft Skills
- Organization
- Communication
- Cross-Function Collaboration
- Leadership
If you are a motivated and experienced audio-visual professional with a passion for leading teams and delivering outstanding service, we encourage you to apply for this exciting opportunity.
