Key Hourly

Conducts assigned management duties during scheduled shifts to ensure comfort fresh food is served with Genuine Hospitality delivering a uniquely better guest experience.

Essential Functions

·       Maintains projected costs and labor during scheduled shifts

·       Manages through “hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties

·       Ensures staff is following established recipes and procedures

·       Helps to control the guest flow and monitors ticket times

·       Creates and maintains a safe and healthy work environment

·       In conjunction with all management, enforces compliance with all employment policies in area of responsibility

·       Ensures consistency in food and service to increase sales

·       100% table visits (if applicable)

·       Ensures culture and core values, passion, partnership, integrity and fun with purpose

·       Maintains proper uniform and image standards at all times

·       Ensures cleanliness of restaurant and safety of guests is maintained at all times

·       Follows TIPS and OSHA guidelines during a shift.

·       Works during peak business hours to set the pace in Front and Back of House depending on position

·       Maintains a safe, fun, and clean work environment for the staff

Competencies

·       Accountability - Ability to accept responsibility and account for his/her actions

·       Communication, Oral - Ability to communicate effectively with others using the spoken word

·       Communication, Written - Ability to communicate in writing clearly and concisely

·       Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards

·       Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace

·       Time Management - Ability to utilize the available time to organize and complete work within given deadlines

·       Working Under Pressure - Ability to complete assigned tasks under stressful situations

Work Environment

 Typical restaurant environment