Senior Desktop Engineer

Job Description

Job Description

Title : Senior Desktop Engineer &

Work Location : Santa Clara, CA &

Job Type : Contract &

Work Type : Onsite &

Duration : 3 Months &

Job Description : &

Responsibilities : &

• Supporting overall manufacturing / lab IT systems and devices.&
• Familiarity with manufacturing, lab, and data center IT equipment, including scanners, printers (Zebra, etc.), tablets, PCs attached to specialized test equipment, and PCs used on the manufacturing line.&
• Advanced troubleshooting / problem -solving capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras, and displays).&
• Advanced troubleshooting / problem -solving capabilities to narrow down the root cause of incidents reported by end users for IT devices and mobility support / management. &
• Advanced communication skills to work with teams (Network, Server) and / or OEMs on high-priority issues.&
• Good knowledge and experience in managing power shutdown maintenance activities, including shutting down network devices and servers in data centers.&
• Managing IT asset lifecycle for the location / region, including asset collection coordination with vendors, secure storage, labeling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.&
• Basic troubleshooting / problem -solving capabilities (L1 level) for network devices, including rack and stack (routers, switches, firewalls, wireless access points).&
• Knowledge / understanding of GMP and GxP.&
• Experience working in a clean room and / or manufacturing environment.&
• Strong focus on quality and attention to detail.&
• Providing smart hands and feet support for the technology team on demand.&
• Rack and stack support for commissioning / decommissioning infrastructure devices.&
• Providing physical access to vendors on demand for site / communication rooms (IDF / MDF / MMR) and data center / server room.&
• Printer management / usage monitoring and coordination with vendors to ensure print services continuity.&
• Coordination for cable patching with vendors or enabling on demand.&
• Ensuring basic network connectivity (LAN), Wi-Fi access, video Tandberg, printer, and voice services are available at the site.&
• Installing and configuring hardware and software components to ensure usability by end users.&

Required Skills : &

Qualifications : &

Additional Information : &