Workforce Development Coordinator

Hiring Pay Range: $48,000-$50,000

Position Description: We are seeking a professional, charismatic, and motivated individual to join the UMOM team as the Workforce Development Coordinator (WDC). At UMOM we believe that housing income ends homelessness. The WDC is responsible for integrating UMOM's employment and job training strategies to assist clients with successfully rebuilding their self-sufficiency. The WDC provides day to day operational oversight of UMOM's Employment Center. This position is also responsible for implementing best practices in workforce development in alignment with our housing and income-based initiatives for ending homelessness. This position is responsible for the direct supervision of the Workforce Development Specialists.

Essential Duties and Responsibilities:

Program Management

• Oversees the day-to-day operations of UMOM's New Day Employment Center including on-site employment support for clients from all programs, resource distribution, and employment-based workshops.
• Supervises staff, including training, direction of work, appraisal of productivity and efficiency, delivery of feedback and coaching, and disciplinary action, if required.
• Serves as an ambassador of UMOM's workforce development strategy by supporting the regular implementation of employment services by program case managers, including training and supporting case managers to establish a time-sensitive employment/income plan that is integrated with a client's housing plan.
• Connects case managers and clients with the resources necessary to support client's successfully obtaining and maintaining employment.

Data-Driven & Outcomes-Oriented Approach to Impact

• Promotes a data-driven and outcomes-based culture. Assist UMOM's senior leadership in establishing, overseeing, and tracking quality indicators for employment and job training programs. Programs should consistently demonstrate effectiveness and efficiency.
• Focuses on achieving agency outcomes for earned income, positive participant experience, data quality, and program efficiency.
• Provides reports, summaries, and documentation as needed.

Qualification and Competency Requirements:

Experience and Education

• Bachelor's degree required, ideally in a related field
• Minimum three years of professional experience, with at least two years of experience in relevant roles (e.g. social services, homeless services, non-profits, workforce development, operations management, and/or community-based positions)
• Two years of supervisory experience preferred
• Knowledge of non-profit/social sector; experience working with underserved or disadvantaged populations is preferred
• Knowledge of programming related to workforce development and/or wellness is a plus

Computer skills

• Proficiency with applications including Microsoft Word, Excel, Power Point, and Outlook

Compliance

• Valid Level One Fingerprint Clearance Card or the ability to obtain one
• Valid AZ driver's license and a driving record that falls within UMOM's policy
• 50/100 level of car insurance coverage (mileage reimbursement available)

Physical Activities and Working Conditions

The physical demands and working conditions described here are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is typically performed in an interior, environmentally controlled office setting. The duties of the job require extended periods of time being stationary and manipulating a computer (keyboard, monitor, mouse), and other standard office equipment including, but not limited to printer, fax, calculator, copier, telephone and associated computer/technology peripherals.

Additional Attributes

• Willingness to embrace and actively support the unique culture and values of UMOM
• Ability to focus on the tasks and details relevant to the position and the organization, while also switching quickly between tasks
• Ability to exercise excellent independent judgment and take ownership of decisions
• Ability to think on a broad, systems-level relative to the scope of the position
• Ability to work independently and self-manage to achieve goals while being a strong team player
• Ability to organize, meet deadlines, and delegate appropriately
• Ability to cope with and embrace change, risk, and uncertainty
• Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as UMOM becomes a more data-driven organization

Work Schedule: The typical schedule for this position is Monday-Friday, normal business hours, with occasional nights and weekends, depending on the needs of the position and the organization.

Salary : $48,000 - $50,000