What are the responsibilities and job description for the SAFETY COMMUNICATIONS OPERATOR position at UMSL?
Hiring Department
UMSL Police/SPOLICE
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Job Description
Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data and arranging for dispatch of officers to scene of complaint.
Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities
Gathers and relays information according to standard processes and procedures
Maintains lists and logs, preparing records and reports as requested
Provides solutions to problems in situations that may be atypical or infrequently occurring
Evaluates and selects solutions from established options/procedures
Impacts own team through the quality of the services or information provided
Utilizes working knowledge and learned skills to perform various activities for the job
Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area
Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied.
Shift
40 hours, rotating shifts
Minimum Qualifications
High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary
Anticipated Hiring Range
Pay commensurate with education and experience.
Hiring Range: $15.00 - $19.92 per hour
Grade: GGS-006
University Title: Safety Communications Operator
Application Materials
Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.
UMSL Police/SPOLICE
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Job Description
Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data and arranging for dispatch of officers to scene of complaint.
Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities
Gathers and relays information according to standard processes and procedures
Maintains lists and logs, preparing records and reports as requested
Provides solutions to problems in situations that may be atypical or infrequently occurring
Evaluates and selects solutions from established options/procedures
Impacts own team through the quality of the services or information provided
Utilizes working knowledge and learned skills to perform various activities for the job
Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area
Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied.
Shift
40 hours, rotating shifts
Minimum Qualifications
High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary
Anticipated Hiring Range
Pay commensurate with education and experience.
Hiring Range: $15.00 - $19.92 per hour
Grade: GGS-006
University Title: Safety Communications Operator
Application Materials
Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.
Salary : $15 - $20
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