What are the responsibilities and job description for the Night Auditor position at Under Canvas?
Pay rate starting at $15/hr
Job Summary
As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option for employee housing for the duration of employment.
Responsibilities
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Provide clear, accurate, complete, and timely communication
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Eagerly seek opportunities to ensure guests have everything they need
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Ability to have and give knowledge of the camp, maintain a positive attitude, provide listening skills, and the ability to predict and respond to guests needs in a timely manner will be paramount in preforming assigned job duties
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Competencies
Effective Communication
Adaptagility
Auditing
Attention to Detail
Client Focus
Professionalism
Education
High School (High school diploma) or GED
Working Conditions
Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker
Able to stand and move for long periods of time
Preferred Qualifications
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Additional Information
Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Salary : $15 - $0
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