What are the responsibilities and job description for the Server position at Unicoi State Park and Lodge?
Essential Duties and Responsibilities:
Checks assigned stations prior to opening for cleanliness of tables and chairs, floor, proper set-up of salt and pepper, sugar, ash trays, flower, lamp, clean silver and glassware.
Ensures there is necessary work equipment: tray, pen, towel, corkscrew, etc.
Performs all necessary opening and closing side-work as per side-work schedule.
Maintains awareness of daily specials, soups, drinks, and 86’d items.
Maintains knowledge of all menu items, their garnish, contents, and preparation methods. Maintains knowledge to answer any questions about the menu in a direct, concise way. Knows the use records.
Maintains ability to handle assigned floor stations. Remains on station unless serving a guest.
Operates the point of sale equipment (where applicable) and with no voids without management written approval.
Follows procedures and policies for self-cashiering to include over/short discrepancies (where applicable).
Follows procedures to take guests order: write legibly on check, properly pre-ring check, fill in food duplicate and attach soft copy to duplicate and time-stamp the duplicate (where applicable).
Follows procedures regarding filing and picking up proper service of all items.
Knows proper beverage, liquor and wine service.
Ensures that tables are properly bussed through the meal. By dessert all condiments and dirty dishes, silverware should be cleared except sugar and appropriate silverware and beverage glasses that are not empty.
Performs other duties as management requests.
