What are the responsibilities and job description for the Airport Passenger Service Agent - SBN position at Unifi Aviation, LLC?
Pay: $15.76 per hour
Job Type: Part-Time
Benefits
- Flight Benefits – exclusive travel privileges for yourself and your family with Delta Airlines
- Competitive pay with daily access to earned wages
- Paid holidays and paid time off
- 401k company match upon eligibility
- Exclusive discounts and additional wellness programs
Responsibilities for Passenger Service Agent
- Greet and assist passengers with a friendly welcome through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
- Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport including terminal and gate areas.
Qualifications for Passenger Service Agent
- Ability to showcase exceptional customer service abilities to all clientele.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to lift, carry, push, pull and move items of 70 pounds or more on a regular basis.
- Must be able to communicate by radio and other devices.
- Must be able to observe, judge distances, identify surroundings, hazards, aircrafts and equipment.
- Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
- Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.
- Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.
Unifi is an Equal Opportunity Employer