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Patient Care Coordinator

Unified Therapy Services
Dubuque, IA Full Time
POSTED ON 12/12/2024 CLOSED ON 1/17/2025

What are the responsibilities and job description for the Patient Care Coordinator position at Unified Therapy Services?

Unified Therapy Services is seeking a Patient Care Coordinator for the front desk

Full-time up to 40 hours

Main Job Tasks and Responsibilities

Duties and Responsibilities include but not limited to verifying insurance benefits for patients, posting billing charges from therapists, posting patient payments and scheduling patients.

75% Front Desk Responsibilities

  • Schedule and rescheduling appointments for multiple providers
  • A friendly face to greet parents and patients entering organization
  • Answer multi-line telephone, screen, and direct calls
  • Faxing and receiving physician orders
  • Reviewing new evaluation paperwork
  • Setting up new referrals
  • Receive insurance information and make copies of card
  • Prepare letters and documents
  • Schedule meeting times for staff and management
  • Compile and record medical charts, reports, and correspondence

25% Billing Responsibilities:

  • Data Entry Skills
  • Computer/Software Experience
  • Customer Services skills
  • Ability to multi-task and attention to detail
  • Insurance Related Experience a Plus!
  • Ability to work in a fast-paced environment

Education and Experience

  • High school diploma
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of platinum customer service principles and practices and being able to apply them
  • Keyboard skills

Key Competencies

  • Ability to multi-task
  • Verbal and written communication skills
  • Professional personal presentation
  • Excellent communication skills
  • Telephone and email etiquette
  • Basic conflict resolution skills
  • Organizing and planning
  • Attention to detail
  • Initiative
  • Reliability
  • Stress tolerance

Job Type: Full-time

Benefits:

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Gym membership
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Prescription drug insurance
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Experience:

  • Medical office: 1 year (Preferred)

Work Location: In person

Salary : $16

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