What are the responsibilities and job description for the Customer Care Associate position at Union Bank of VT/ NH?
Description
About us
As one of the oldest, independent community banks in Vermont, Union Bank has a longstanding reputation for investing in the success of our customers and communities. Founded in 1891 in Morrisville, Vermont, Union Bank is a full-service bank offering commercial, retail, municipal and asset management services throughout northern Vermont and northern New Hampshire.
Union Bank is seeking a motivated individual for a full-time Customer Care Associate position. As a Customer Care Associate, you will be responsible for providing professional and quality telephone support for customers, employees, and others in a courteous, prompt, and professional manner. This includes answering basic inquiries and requests regarding deposit accounts and services, electronic banking services, and loan servicing issues.
Why work with us?
While working for a VT Based company that makes a difference in our VT and NH communities, you can enjoy the following perks:
· Generous Paid Time Off
· Health, Dental, and Life Insurance
· Partially paid Short and Long-Term Disability
· Company-matched 401K retirement account
· Bankers’ hours
· Paid Federal Holidays
Requirements
· High school diploma or GED
· Ability to provide excellent customer service.
· General Math skills
· Strong organizational skills
· Detail-oriented
· Excellent communication skills with ability to be concise, clear, and consistent.
Salary : $17 - $19
