What are the responsibilities and job description for the Transportation Operations Supervisor position at Union County, NC?
General Statement
The Transportation Operations Supervisor, under limited supervision, supervises a team of drivers and assists management with the development of program and department goals, strategies, objectives, policies and procedures. Work involves leading the implementation of approved items in ways that promote a positive team culture, supporting program and team member improvement, and increasing organizational effectiveness and efficiency of service delivery; supervising and developing staff; overseeing some aspects of operations, customer service and logistics; working to maximize efficiency; working collaboratively to ensure a culture of change management for improved outcomes as a shared expectation across program and department staff; assisting with policy and process development; implementing and sustaining approved policy, process-based infrastructure, and workflow improvements to maximize human and fiscal resources; utilizing functional knowledge, process and project management skills, in conjunction with innovative practices to implement data-driven, analytical decisions; and working directly with team members throughout the program and department to ensure high-quality customer service.
As Part Of The Recruitment Process For This Position, An Online Skills Assessment Is Required To Test The Abilities Needed To Fulfill The Essential Functions Of This Job. After Completing The Application, Please Copy And Paste The Following Link To Complete The Assessment:
https://www.ondemandassessment.com/link/index/JB-N82APY3KG?u=86102
Please Note: Any candidates (internal or external) not taking the required tests as part of the application process will not be considered. Internal candidates that have taken the required tests within the past 30 days will not need to retake the tests.
Essential Functions
Performs technical, administrative, and professional work while directing, planning, and organizing program-specific components of day-to-day operations, customer service, and logistics.
Utilizes and creates various reports to track workloads and/or caseloads and determine job performance.
Interviews and recommends staff to hire. Leads and develops team members, through motivational coaching and implementation of an ongoing performance management process, including monitoring and evaluating staff’s activities and performance and completion of yearly evaluations.
Provides training for staff by coordinating resources or personally directing the development and training of to ensure that all team members are properly inducted, oriented and trained to meet ongoing business needs.
Helps ensure all required team member or program component licensures and training are maintained to meet compliance standards and sustain best practices.
Assists with facilitation, and sometimes leads process and workflow improvement activities and trainings, and ensures documentation of all supervised job functions.
Promotes a culture of information sharing and practices clear and open communications to ensure that staff members know what results are expected of them and that they are regularly and appropriately informed of all County, Agency, and Program matters of concern to them.
Assists management with development, implementation, and management of the administrative foundation for areas of accountability, including policies, procedures, training platforms and reporting documentation.
Assists management with determining, monitoring and managing budgets, staffing, and equipment needs including hiring, training, monitoring, scheduling, and evaluation, and ensures consistent and appropriate application of County HR policies.
Responds to the activation of the County’s Emergency Operations Center (EOC) as appropriate when directed.
Represents the County, Human Services Agency, and program in a positive light by demonstrating the “Union County Way” of customer service with all staff, internal and external business partners, and customer by communicating in a timely, tactful, consistent manner, both with clear, accurate written information and verbally with poise, voice control and confidence.
Maintains an enthusiastic, self-starting approach to meet job responsibilities and accountabilities, while promoting a team environment and positive culture.
Consistently research situations and problems, seeking to understand all facts, then engages others to obtain experienced advice and understand alternatives before exercising judgment or taking action.
Provides direct supervision of the Human Service Agency’s Transportation BPT/PT drivers and dispatchers/schedulers.
Coordinates with all other Transportation department staff, including Safety Officer/Trainer, Office, and Billing Support, along with Fleet/Garage Supervisor, to ensure a collaborative and effective transportation service delivery model.
Ensures the operation of transportation fleet vehicles/vans/buses and manages day-to-day operational, customer service, and logistical aspects required to provide efficient and cost-effective public transportation to Union County residents and partnering public or private agencies.
Assists management with the preparation of technical specifications and usage data to support requests for purchase or replacement of vehicles and transportation-related capital equipment such as cameras; leads approved procurements as needed.
Analyzes workload and determines the most efficient means possible to transport residents with a focus on safety, efficiency, logistics, and minimizing costs to maximize taxpayer resources.
Coordinates provision of transportation services, including all routes and driver assignments for County residents and partnering agencies' clients, ensuring safe vehicle operation and adherence to applicable federal, state, and local laws, ordinances, and regulations.
Recommends methods for providing and improving the provision of transit services, identifies associated resource needs, reviews needs with appropriate management staff, and allocates resources accordingly to implement approved recommendations.
Reviews driver workload and progress; supervises activities of drivers. Maintains documentation of driver and/or site manager actions and performance as appropriate.
Communicates with drivers as necessary regarding all scheduling questions and issues. Has the ability to operate the two-way radio system in accordance with accepted radio communication standards when needed.
Coordinates with Safety Officer on initial and ongoing/annual training programs for drivers to ensure compliance with the NCDOT Minimum Standard of Training. Schedules and ensures implementation of driver training and testing through direct or coordinated delivery that will assist in achieving transportation safety, efficiency, and customer service goals and ensure compliance with applicable federal and state laws and regulations.
Uses computer programs and apps to access and operate client databases, scheduling, and dispatching software, and reporting software. Enters data or ensures data entry into local, state, and federal reporting systems, including mandated maintenance programs for review by the NCDOT Safety Division.
Responds to written, telephone, and face-to-face inquiries from outside vendors, partner agencies, contractors, clients, and the general public, as appropriate; provides factual information based on detailed knowledge of transportation program, including services provided by Transportation, estimated pick-up time, fare charges if applicable, and performance information.
Assists department management in the investigation of all program complaints. Responds to complaints in a timely and courteous manner; Recommends a course of corrective action for internal processes and procedures when needed to reduce the likelihood of recurring issues or complaints.
Analyzes and interprets performance data, statistical information, workload, scheduling, and dispatching methodologies, and makes recommendations to department management regarding opportunities for improvement; leads or assists in leading approved change initiatives.
Processes, maintains, and manages transportation logistics, service, and customer service records such as gas tickets, vehicle purchase data, vehicle maintenance, driver hours, etc.
Ensures availability of updated lists, maps, directions, etc., for all Union County roads.
Drives a vehicle/van in the event of driver shortage or heavy schedule demand and provides coverage for Transportation office staff in the event of absences as necessary.
Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education And Experience:
High School Diploma with six (6) years of experience managing and coordinating service-related operations, including two (2) years of which is supervisory/management experience; or equivalent combination of education and experience.
Licenses Or Certifications:
Must have a valid Driver’s License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONS
Education and Experience:
Bachelor’s Degree from an accredited university in Human Services, Business Administration, Public Administration, or related field, with four (4) years of experience managing and coordinating service-related operations in a transportation-related environment including one (1) year of supervisory/management experience; or equivalent combination of education and experience.
Licenses Or Certifications:
Must have a valid Driver’s License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Supplemental Information
PHYSICAL DEMANDS
Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, radios, fax machines, calculators, printers, etc. Must be able to operate a vehicle. Must be able to exert up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENT
Work is performed in a dynamic environment that requires the need to be sensitive to change and responsive to changing goals, priorities, and needs.
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Preventative Care Coverage Prescription Coverage
Health & Wellness Center available exclusively to Union County employees, spouses and dependents covered under the health plan.
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage for Life Insurance (Accident, Cancer, Long Term and Short Term) is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 12 County recognized holidays per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employees with 16 hours of paid time per calendar year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01
Have you completed the skills assessment? The link was provided in the job description. The link is also below for quick reference. If the assessment is not complete, then the application will not be considered for review. You will not receive the link at a later date. Please copy and paste, in order to complete after the application is submitted. https://www.ondemandassessment.com/link/index/JB-N82APY3KG?u=86102
Please describe your experience in managing and coordinating service-related operations.
03
Do you have at 6 years of related experience?
How would you describe your leadership style?
05
How do you motivate your team?
06
How do you deliver feedback?
07
What are the most important skills to have as a leader?
08
Who do you look up to as a leader and why?
The Transportation Operations Supervisor, under limited supervision, supervises a team of drivers and assists management with the development of program and department goals, strategies, objectives, policies and procedures. Work involves leading the implementation of approved items in ways that promote a positive team culture, supporting program and team member improvement, and increasing organizational effectiveness and efficiency of service delivery; supervising and developing staff; overseeing some aspects of operations, customer service and logistics; working to maximize efficiency; working collaboratively to ensure a culture of change management for improved outcomes as a shared expectation across program and department staff; assisting with policy and process development; implementing and sustaining approved policy, process-based infrastructure, and workflow improvements to maximize human and fiscal resources; utilizing functional knowledge, process and project management skills, in conjunction with innovative practices to implement data-driven, analytical decisions; and working directly with team members throughout the program and department to ensure high-quality customer service.
As Part Of The Recruitment Process For This Position, An Online Skills Assessment Is Required To Test The Abilities Needed To Fulfill The Essential Functions Of This Job. After Completing The Application, Please Copy And Paste The Following Link To Complete The Assessment:
https://www.ondemandassessment.com/link/index/JB-N82APY3KG?u=86102
Please Note: Any candidates (internal or external) not taking the required tests as part of the application process will not be considered. Internal candidates that have taken the required tests within the past 30 days will not need to retake the tests.
Essential Functions
Performs technical, administrative, and professional work while directing, planning, and organizing program-specific components of day-to-day operations, customer service, and logistics.
Utilizes and creates various reports to track workloads and/or caseloads and determine job performance.
Interviews and recommends staff to hire. Leads and develops team members, through motivational coaching and implementation of an ongoing performance management process, including monitoring and evaluating staff’s activities and performance and completion of yearly evaluations.
Provides training for staff by coordinating resources or personally directing the development and training of to ensure that all team members are properly inducted, oriented and trained to meet ongoing business needs.
Helps ensure all required team member or program component licensures and training are maintained to meet compliance standards and sustain best practices.
Assists with facilitation, and sometimes leads process and workflow improvement activities and trainings, and ensures documentation of all supervised job functions.
Promotes a culture of information sharing and practices clear and open communications to ensure that staff members know what results are expected of them and that they are regularly and appropriately informed of all County, Agency, and Program matters of concern to them.
Assists management with development, implementation, and management of the administrative foundation for areas of accountability, including policies, procedures, training platforms and reporting documentation.
Assists management with determining, monitoring and managing budgets, staffing, and equipment needs including hiring, training, monitoring, scheduling, and evaluation, and ensures consistent and appropriate application of County HR policies.
Responds to the activation of the County’s Emergency Operations Center (EOC) as appropriate when directed.
Represents the County, Human Services Agency, and program in a positive light by demonstrating the “Union County Way” of customer service with all staff, internal and external business partners, and customer by communicating in a timely, tactful, consistent manner, both with clear, accurate written information and verbally with poise, voice control and confidence.
Maintains an enthusiastic, self-starting approach to meet job responsibilities and accountabilities, while promoting a team environment and positive culture.
Consistently research situations and problems, seeking to understand all facts, then engages others to obtain experienced advice and understand alternatives before exercising judgment or taking action.
Provides direct supervision of the Human Service Agency’s Transportation BPT/PT drivers and dispatchers/schedulers.
Coordinates with all other Transportation department staff, including Safety Officer/Trainer, Office, and Billing Support, along with Fleet/Garage Supervisor, to ensure a collaborative and effective transportation service delivery model.
Ensures the operation of transportation fleet vehicles/vans/buses and manages day-to-day operational, customer service, and logistical aspects required to provide efficient and cost-effective public transportation to Union County residents and partnering public or private agencies.
Assists management with the preparation of technical specifications and usage data to support requests for purchase or replacement of vehicles and transportation-related capital equipment such as cameras; leads approved procurements as needed.
Analyzes workload and determines the most efficient means possible to transport residents with a focus on safety, efficiency, logistics, and minimizing costs to maximize taxpayer resources.
Coordinates provision of transportation services, including all routes and driver assignments for County residents and partnering agencies' clients, ensuring safe vehicle operation and adherence to applicable federal, state, and local laws, ordinances, and regulations.
Recommends methods for providing and improving the provision of transit services, identifies associated resource needs, reviews needs with appropriate management staff, and allocates resources accordingly to implement approved recommendations.
Reviews driver workload and progress; supervises activities of drivers. Maintains documentation of driver and/or site manager actions and performance as appropriate.
Communicates with drivers as necessary regarding all scheduling questions and issues. Has the ability to operate the two-way radio system in accordance with accepted radio communication standards when needed.
Coordinates with Safety Officer on initial and ongoing/annual training programs for drivers to ensure compliance with the NCDOT Minimum Standard of Training. Schedules and ensures implementation of driver training and testing through direct or coordinated delivery that will assist in achieving transportation safety, efficiency, and customer service goals and ensure compliance with applicable federal and state laws and regulations.
Uses computer programs and apps to access and operate client databases, scheduling, and dispatching software, and reporting software. Enters data or ensures data entry into local, state, and federal reporting systems, including mandated maintenance programs for review by the NCDOT Safety Division.
Responds to written, telephone, and face-to-face inquiries from outside vendors, partner agencies, contractors, clients, and the general public, as appropriate; provides factual information based on detailed knowledge of transportation program, including services provided by Transportation, estimated pick-up time, fare charges if applicable, and performance information.
Assists department management in the investigation of all program complaints. Responds to complaints in a timely and courteous manner; Recommends a course of corrective action for internal processes and procedures when needed to reduce the likelihood of recurring issues or complaints.
Analyzes and interprets performance data, statistical information, workload, scheduling, and dispatching methodologies, and makes recommendations to department management regarding opportunities for improvement; leads or assists in leading approved change initiatives.
Processes, maintains, and manages transportation logistics, service, and customer service records such as gas tickets, vehicle purchase data, vehicle maintenance, driver hours, etc.
Ensures availability of updated lists, maps, directions, etc., for all Union County roads.
Drives a vehicle/van in the event of driver shortage or heavy schedule demand and provides coverage for Transportation office staff in the event of absences as necessary.
Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education And Experience:
High School Diploma with six (6) years of experience managing and coordinating service-related operations, including two (2) years of which is supervisory/management experience; or equivalent combination of education and experience.
Licenses Or Certifications:
Must have a valid Driver’s License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONS
Education and Experience:
Bachelor’s Degree from an accredited university in Human Services, Business Administration, Public Administration, or related field, with four (4) years of experience managing and coordinating service-related operations in a transportation-related environment including one (1) year of supervisory/management experience; or equivalent combination of education and experience.
Licenses Or Certifications:
Must have a valid Driver’s License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Supplemental Information
PHYSICAL DEMANDS
Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, radios, fax machines, calculators, printers, etc. Must be able to operate a vehicle. Must be able to exert up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENT
Work is performed in a dynamic environment that requires the need to be sensitive to change and responsive to changing goals, priorities, and needs.
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Preventative Care Coverage Prescription Coverage
Health & Wellness Center available exclusively to Union County employees, spouses and dependents covered under the health plan.
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage for Life Insurance (Accident, Cancer, Long Term and Short Term) is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 12 County recognized holidays per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employees with 16 hours of paid time per calendar year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01
Have you completed the skills assessment? The link was provided in the job description. The link is also below for quick reference. If the assessment is not complete, then the application will not be considered for review. You will not receive the link at a later date. Please copy and paste, in order to complete after the application is submitted. https://www.ondemandassessment.com/link/index/JB-N82APY3KG?u=86102
- Yes, I understand the testing will need to be completed. If not completed, then my application will not be considered for the position. I plan to complete the testing.
- I do not plan to complete the assessment.
Please describe your experience in managing and coordinating service-related operations.
03
Do you have at 6 years of related experience?
- Yes
- No
How would you describe your leadership style?
05
How do you motivate your team?
06
How do you deliver feedback?
07
What are the most important skills to have as a leader?
08
Who do you look up to as a leader and why?
- Required Question
Salary : $100