What are the responsibilities and job description for the Consumer Direct Loan Officer position at Union Home Mortgage?
Overview
Responsible for educating clients on the home-buying or refinances process and providing the highest customer service while taking loan applications to closing.
Responsibilities
- Overcome client’s objections and offer advice and solutions on how to better handle their mortgages
- Thoroughly answer any questions or needs of the borrowers
- Ensure that clients are fulfilling their financial goals and needs
- Keep constant communication with clients through the loan process from application to closing
Education & Qualifications
- High school diploma or equivalent
- This position requires that all licensing requirements are met per the SAFE Act
- 1 years of mortgage sales experience
- Excellent telephone, communication (oral and written), interpersonal and organizational skills
- Positive attitude with lots of energy and self-motivation
- Excellent computer skills with experience in Microsoft Office, Excel and Google Apps
- Various work backgrounds and experience levels
- Ability to work well independently as well as in a team environment and take constructive criticism, coaching and feedback on a consistent basis
- Ability to work various schedules and overtime
- Ability to forage and maintain excellent working relationships with all members of the team
- Ability to multitask, prioritize, and manage large volume of tasks while providing excellent customer service
- Ability to exercise discretion on sensitive or confidential matter
This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.