Success Coach

COMPANY OVERVIEW

Are you ready to start a career with an organization dedicated to lifting lives out of poverty throughout the State of Florida? At United Against Poverty, we care deeply about the communities we serve and believe that poverty is not permanent; and that people are not defined by their current circumstances. Our member grocery and other supportive programs ensure our community members have access to the resources, crisis care, case management, food and household subsidies and transformative education necessary to stabilize their current situations and permanently improve their lives for the future.

POSITION SUMMARY

Success Coaches at United Against Poverty are critical to the long-term success of our member participants and we could not positively impact so many lives without them! As a member of the Program team, the Success Coach will implement the classroom portion of the STEP program, direct outreach to ensure classes are full and prepare participants for employment success and support their success post-employment. The Success Coach is part of a team that provides classroom training, and personalized job retention support to assist motivated participants to move from poverty to economic self-sufficiency. Our goal is to motivate and empower them through support to reach their goals.

WHAT YOU’LL BE DOING

• Facilitating classroom training for the STEP program using the STEP curriculum for emotional intelligence, job acquisition and workplace skills.
• Completing all intake processes, pre and post testing and evaluations necessary.
• Assisting participants in developing Career Plans based on their ability, aptitude and ambition.
• Assisting participants in developing Financial Plans for increasing personal savings, decreasing personal debt and establishing or improving credit score.
• Working alongside participants using a traditional case management model, to track progress through case notes and data collection.
• Providing individualized assistance and skills training, on a case by case basis as needed with referrals to other programs as necessary.
• Undertaking outreach with community partners to generate STEP participants. Managing internal referral process from Intake department, scheduling and leading all orientations for STEP classes.
• Providing one-on-one job coaching in preparing participants for graduation from Phase I to Phase II of the STEP program.
• Using HMIS for client tracking; ensuring timely input of all case management notes and evaluations necessary to track client progress per program requirements.
• Completing required assessment at intake for Self Sufficiency Matrix and Community Impact Analysis. Maintaining all required documentation necessary for the STEP program.
• Generating all applicable reports as required to track program progress.
• Providing weekly progress reports to the Program leader.
• Assisting with all other ad-hoc department projects as needed.

ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL

• Strong communication, organizational and interpersonal skills.
• Proficiency with technology and using computer systems.
• Ability to develop rapport with individuals dealing with many types of life situations.
• Self-motivated with initiative and the ability to work individually or as a team member.
• Ability to multi-task in fast-paced environment.
• Positive attitude even in the face of adversity.
• Effective decision making and problem-solving skills.

EDUCATION AND WORK EXPERIENCE REQUIREMENT

• Bachelor’s degree in Social Service, Education, Business or related field; or equivalent work experience.
• 3-5 years’ experience in a similar programs and/or non-profit role. Workforce development experience is also preferred.

PHYSICAL WORK REQUIREMENTS

Must be able to sit for long periods of time and move frequently throughout the day. Will be exposed to members of the general public on a regular basis. Frequent travel may be required.

COMPENSATION

We offer a competitive salary commensurate with experience, full health and welfare benefits, a great working environment and more.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: United Against Poverty provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Work Location: In person

Salary : $17 - $19