Parts Salesperson

Summary of Primary Functions:

This position is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock.

Essential Duties and Responsibilities: May include some or all of the following. Other duties may be assigned.

• Works with parts team to make the department more profitable.
• Finds out the model, serial number, and type of part needed.
• Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
• Orders and receives parts from John Deere and other venders.
• Fills customer orders from stock.
• Ensures technicians receive the correct parts in a timely manner.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Tracks lost sales.
• Studies and stays current on new product bulletins and catalogs.
• Prepares computerized invoices.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Picks up and delivers parts for customers and venders as needed.
• Maintains periodical parts returns as needed.
• Attends training classes and store meetings.
• Examines returned parts to determine if defective and exchange part or refund money.
• Marks and stores parts in stockroom according to prearranged system.
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Returns all unsold merchandise immediately to the correct stock location.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Assists with annual physical inventory.
• Controls expenses to increase profitability.

Education, Skill, and/or Experience Requirements:

One-year certificate from a college or technical school preferred; or one year related experience and/or training; or equivalent combination of education and experience. Organization and communication skills must be highly developed. Computer skills need to be broad based.

Certificates, Licenses, Registrations

This person must possess a valid driver’s license.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

Working Conditions:

Hazards from electrical, mechanical and power equipment

Risk of exposure to chemicals such as oils, antifreeze, volatile hydrocarbons, and battery acid

Extremes of weather

Mists, fumes and non-continuous noises of varying sound level and intensities

Dust from hose saws

To combat these potential dangers and risk hazards, Parts Salespersons must follow strict safety procedures, proper equipment and warehouse safety, and PPE.

* Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.*

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Parts Sales: 2 years (Preferred)
• computer operation: 3 years (Required)
• heavy equipment: 1 year (Preferred)

Ability to Relocate:

• Swansea, MA 02777: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $26