What are the responsibilities and job description for the Medical Assistant (MA) - Urgent Care position at United Health Centers of the San Joaquin Valley?
Overview
A UHC Medical Assistant (MA) shows genuine warmth with patients and has the ability to make them feel comfortable in the health center while providing effective and technically competent nursing assistance to both patients and UHC providers. The MA assists in examination and treatment of patients under the direction of a physician. Primary tasks are to interview patients, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and record information on patients' charts (paper or electronic). MA may be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Finally, the MA prepares treatment rooms and exam rooms for examination of patients. The Medical Assistant position provides or facilitates the provision of information needed by both patients and clinicians. Furthermore, they ensure a smooth and well-connected patient flow. The Medical Assistant reports to the Nursing Supervisor.
Responsibilities
Works closely with the Nursing Supervisor and other members of the clinic management team to:
- Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies
- Provides basic education and information to patients, making sure patients’ questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff
- Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
- Consistently and openly communicates with supervisor and all staff.
- Works flexible or extended hours where necessary.
- Participates in health center in-services and meeting, listening and respecting others’ ideas.
- Abides by Rules of Confidentiality.
Qualifications
EDUCATION
- High School graduate or GED.
- Completed training program in Medical Assisting from Accredited College.
LICENSE/CERTIFICATION:
- Possess a valid CPR certificate
PRIOR EXPERIENCE:
- Minimum 2 years of experience in a healthcare setting, preferably in an ambulatory care setting
SKILLS
- Bilingual (English/Spanish)
- Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
- Customer-service oriented
- Strong computer skills
- Familiar with adult learning and general training techniques
- Positive professional insight
- Flexibility and dependability
- Demonstrated good problem-solving skills; sound judgment
- Effective leadership/supervisory skills
- Modern office practices and procedures including email
- Intermediate computer skills
- Attention to detail and excellent follow-through on work tasks
- Able to handle multiple tasks simultaneously